Internal Knowledge Management Intern at The Nature… · Remote

Summary: The Nature Conservancy is dedicated to protecting the lands and waters essential for life. They are seeking an Internal Knowledge Management Intern to improve the organization and accessibility of information for their Marketing and Communications team, enhancing collaboration and efficiency across the organization. Responsibilities: - Analyze currently utilized information management systems and platforms, focused on the type of resources housed in each location and how they are uploaded, accessed, and promoted - Compare Marketing and Communication knowledge management strategies against strategies employed by other TNC departments, as helpful and relevant - Interview staff to understand how they share information and what could better support their workflows - Compile findings into a report, focused on recommendations for how the Marketing and Communication business unit can better store and share information across different tools and platforms - Implement recommendations by creating a digital guide for Marketing and Communications staff on how to understand our internal knowledge resources and instructions for how to share resources ensuring that we maintain consistency across teams Required Qualifications: - HS Diploma or equivalent. Currently enrolled in an undergraduate (or graduate) program of communications, marketing, library sciences, or related field, or a recent graduate with a degree in one of these or a related field - Knowledge of/interest in systems and operational efficiency - Excellent written and oral communication skills - Experience in research, writing, and editing - Close attention to detail - Access to a reliable internet connection Preferred Qualifications: - Coursework and/or exposure related to communications/marketing - Self-starter, taking initiative, and demonstrating confidence to ask questions and seek input - Strong organizational skills and attention to detail - Multi-lingual skills and multi-cultural or cross-cultural experience appreciated - Knowledge of word processing and spreadsheet software, with the ability to construct and produce reports - Experience with creation and management of digital resources - Interest in user experience design or information architecture - Experience building instructional guides tailored to an audience - Knowledge of/interest in process and documentation development Required Skills: Research, Written communication, Oral communication Important Skills: Digital resource management, Process documentation, Organizational skills Nice-to-Have Skills: Multi-lingual skills, User experience design, Attention to detail, Self-starter Benefits: Health care benefits, Flexible spending accounts, A 401(k) plan with an 8% employer match, Parental leave, Accrued paid time off, Life insurance, Disability coverage, Employee assistance program, Other life and work well-being benefits