Express Sales Manager at The LINE Hotels in Austin, TX

Benefits:

• Free food & snacks
• Health insurance
• Help or transport service
• Paid time off
• Vision insurance
• Wellness resources
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts

About our Company

More than a group of hotels, the LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. The LINE hotels are both reflective and responsive— shaped by the communities they are part of while also contributing something new to those places. The LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.

---

In the heart of New York City, The Ned NoMad embodies timeless elegance and modern luxury within the historical Johnston building at the bustling intersection of 28th and Broadway. Expect experiences that transcend accommodation, becoming journeys through time and style. The building also houses Ned's Club NoMad New York, a private membership club with a global community of like-minded professionals seeking connection and inspiration in exclusive spaces. Coming soon is Ned's Club Washington DC, offering even more opportunities for meaningful connections and enriching experiences.

---

That colorful hotel in the desert, The Saguaro is a good time. It’s not that complicated. There’s plenty of sunshine, a buzzing pool scene and lots of local flavor.

We are seeking a dynamic Express Sales Manager to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.

Responsibilities

1. Respond to internal and external Sales inquiries or requests and provide assistance as needed
2. Redirect Sales related calls or distribute correspondence to the appropriate person of the team
3. Act as a liaison with other departments or functions (Operations, Front Office, F&B, etc.)
4. Actively solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communications
5. Adjust group pricing and recommend group concessions as needed to secure group business in support of hotel budget targets
6. Work with the Special Events Manager on Wedding Packages to increase additional revenue opportunities associated with Rooms Only Wedding Blocks.
7. Use company wide programs, sales developments, prospecting projects and reporting for group business development
8. Follow up on all business inquiries and leads to generate group room nights and associated food and beverage revenue to impact RevPar performance
9. Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined
10. Develop and maintain rapport with hotel community and key community contacts to ensure a visible presence in the industry
11. Perform customer site inspections to uncover needs and present solutions that will maximize booking opportunity and create strong customer relationships
12. Create VIP or Group resumes identifying and communicating traveler’s needs and acting as liaison to ensure all operational and marketing aspects of their stay are met
13. Understand and utilize the sales tools the company provides and to follow and support all sales and marketing operating systems. Ability to sell all hotel products and services
14. Review daily arrivals to isolate potential new clients
15. Participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Menu Tastings, and Planning Visits
16. Consistently offer professional, friendly and engaging service
17. Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, management and all other employees
18. Balance operational, administrative and colleague needs

Competencies

1. Four-year college degree preferred
2. Must have a minimum three (3) years of experience in hospitality sales required
3. Market knowledge and sales experience preferred
4. Strong experience in Group Market preferred
5. Strong ability in using MS Office (MS Excel, Word, and MS PowerPoint, in particular) Delphi and access database tools
6. Outstanding communication and interpersonal skills
7. Ability to handle data with confidentiality
8. Excellent reading, writing and oral proficiency in the English Language
9. Excellent organizational, time management skills and attention to detail
10. Ability to multitask
11. Work well under pressure, requires being a team player

Compensation & Benefits

We offer competitive wages and benefits while fostering a diverse and inclusive work experience.

We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.

About our Brand

More than a group of hotels, the LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. The LINE hotels are both reflective and responsive— shaped by the communities they are part of while also contributing something new to those places. The LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.