QEHS Technician Packing - Night Shift at The LEGO Group · Richmond

Job Description

The QEHS Technician – Packing is the most experienced technical role within Quality Packing and is responsible for managing the Incident Management process in the assigned building, while ensuring compliance with Packing Quality standards during the night shift. This role collaborates closely with cross-functional teams to achieve the highest quality levels and supports the establishment and maintenance of quality standards within the packing process.

The role does not include direct people management responsibilities; however, it requires informal coordination, cross-functional collaboration, and technical guidance across teams to ensure alignment on quality standards and operational priorities. The position is expected to influence and support different areas, facilitating effective communication and coordination to achieve shared quality and performance objectives.

The role will require approximately three weeks of international travel for training in September 2026. Incumbents are expected to either possess a valid passport or be able to obtain one prior to travel. The LEGO Group will support the work visa process as needed.

The initial shift schedule will be on days until the facility transitions to a 24-hour operation, which is currently anticipated for April 2026.

Environment, Health & Safety (EHS)

• Support implementation and confirmation of EHS Management System processes within the Packing area.
• Participate in incident management, including initial reporting, investigation support, and corrective action follow-up.
• Support during drills and emergencies.
• Actively promote safe behaviors, hazard identification, and incident prevention.
• Ensure unsafe conditions are called out immediately and support emergency response activities as required.

Quality Assurance & Packing Quality

• Perform and coordinate visual, functional, and dimensional inspections of packed products in accordance with global and local quality standards.
• Ensure AQL sampling, packing process audits, and adherence to work instructions are driven consistently across shifts.
• Review non-conforming material disposition, verify containment effectiveness, and support root cause and corrective action activities.
• Ensure daily quality reports, visual management boards, and shift debrief updates are accurate and completed on time.
• Support the training of quality members regarding execution of the internal processes and global standards.

Finished Production Release (FPR) Support

• Oversee and support Finished Production Release activities within Packing, ensuring alignment with defined quality standards and release criteria.
• Sample collection and shipment activities as required.
• Provide partner concern and decision support for FPR-related issues and deviations.

Administrative, Mentorship & Operational Support

• Provide administrative support for QEHS activities, including documentation control, report consolidation, schedule coordination, and system updates.
• Provide support to the Quality Engineer by gathering information, supervising production orders, collecting data, measuring production samples, and supporting investigations related to internal and external complaints.
• Maintain QEHS documentation in SharePoint and other required systems.
• Support audit preparation and follow-up activities, ensuring documentation accuracy and readiness.
• Assist the QEHS Manager with data compilation, metrics tracking, and reporting as required.
• Provide day-to-day mentorship and technical guidance to main team members to support consistent execution of the global quality standards.
• All other job duties as assigned

Coverage & Hands-On Execution

• Perform all job functions of the QEHS Technician role as needed to ensure operational continuity.
• Provide coverage during absences, high workload periods, or incidents requiring additional QEHS support.
• Support training and onboarding of QEHS Technicians related to standard work execution and expectations.
• Review non-conforming material disposition, verify containment effectiveness, and support root cause and corrective action activities.
• Ensure daily quality reports, visual management boards, and shift debrief updates are accurate and completed on time.
• Support the training of quality members regarding execution of the internal processes and global standards.
• Shift: 12 hour, nonrotating 2-2-3 schedule pattern.

Experience

• Three to five years of experience in manufacturing, quality, or QEHS-related roles.
• Demonstrated experience performing QEHS Technician or equivalent quality and safety functions.
• Experience working across multifunctional teams.

Education

• Technical certification or associate degree preferred.

Technical & Professional Skills

• Strong working knowledge of quality systems, inspections, non-conformance management, and packing processes.
• Working knowledge of EHS processes, incident management, and regulatory compliance.
• Proficiency in Microsoft Office including Excel, Outlook, and Word.
• Experience with SAP or similar ERP systems preferred.
• Strong organizational, documentation, and coordination skills.
• Ability to analyze data, prioritize issues, and support decision-making.
• Proficiency in traceability tools.
• Strong attention to details
• Teamwork
• Hourly Pay Rate: $35.25

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here are some of what to expect:

Family Care Leave – We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

Your workplace – You'll find this at the top of this advert and when you join the team, we'll confirm this with you.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.