FROZEN FOOD/DEPT LEADER at The Kroger Co. in Fenton, MI

• Promote trust and respect among associates, with a positive attitude. 
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. 
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products. 
• Inform customers of frozen food specials. 
• Recommend frozen food items to customers to ensure they get the products they want and need. 
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action. 
• Label, stock and inventory department merchandise. 
• Report product ordering/shipping discrepancies to the department manager. 
• Stay current with present, future, seasonal and special ads. 
• Adhere to all food safety regulations and guidelines. 
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained. 
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. 
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. 
• Notify management of customer or employee accidents. 
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud. 
• Must be able to perform the essential functions of this position with or without reasonable accommodation. 

Minimum

• Must be 18 or older 
• Ability to handle stressful situations 
• Effective communication skills 
• Knowledge of basic math (counting, addition, subtraction) 

Desired

• Retail experience 
• Second language (speaking, reading and/or writing)