Courtesy Clerk/Grocery Bagger at The Kroger Co. in Lapeer, MI

COURTESY CLERK/GROCERY BAGGER Location: Lapeer, MI, United States Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. Essential Job Functions: ·       Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers ·       Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged. ·       Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper). ·       Associate will assist in removing customer's merchandise from bottom of bascart for checkout. ·       Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car. ·       Perform basic shelf conditioning. ·       Inform customers of grocery specials. ·       Return merchandise to store shelves. ·       Gather bascarts and return them to designated areas. ·       Clean spills, collect and pick up trash inside store and parking lot. ·       Clean all areas inside and outside of store. ·       Handle and assemble seasonal merchandise. ·       Understand the store's layout, locate products, and conduct price checks for cashiers. ·       Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management. ·       Adhere to all food safety regulations and guidelines. ·       Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. ·       Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store ·       Adhere to all local, state and federal laws, and company guidelines. ·       Ability to work cooperatively in high paced and sometimes stressful environment. ·       Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. ·       Ability to act with honesty and integrity regarding customer and business information. ·       Ability to follow directions and seek assistance when necessary to resolve customer and business issues. ·       Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults. ·       Must be able to perform the essential functions of this position with or without reasonable accommodation. Minimum Position Qualifications: • Customer Service skills • Effective communication skills Desired Previous Job Experience • Retail Experience is preferred but not necessary We continuously accept applications for roles like the one posted. Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicant’s qualifications and our organizational priorities.