Assistant Property Manager-Luxury Apartment… at The Klein… · Orlando

Assistant Property Manager

Reports To: Property Manager

Employment Type: Full-Time | Non-Exempt

Schedule: 40 hours per week (including two weekends per month as assigned)

Grow Your Career Where Communities Thrive

At Klein, we believe that strong communities start with exceptional people. As one of the region’s leading real estate and property management companies, we are committed to delivering top-tier service to our residents and employees who power our success.

As an Assistant Property Manager at Klein, you’ll be an integral part of a high-energy, supportive team that values collaboration, innovation, and growth. This role offers a rewarding mix of leasing, administration, customer service, and leadership responsibilities, all in a company where you’ll be recognized and celebrated for your contributions.

What You’ll Do

As the property manager's right-hand partner, you’ll oversee the community's day-to-day operations, ensuring a seamless living experience for residents and profitable ownership performance.

Key Responsibilities

Leasing & Marketing:

• Support and execute leasing strategies to meet and exceed occupancy goals

• Conduct tours, present available apartments, and close leases with prospective residents

• Drive community outreach and corporate partnerships to increase traffic and brand awareness

• Coordinate resident engagement events and maintain positive community relationships

• Track and report on leasing traffic, marketing campaigns, and market trends
  
  

Resident Relations & Customer Service

• Create an outstanding resident experience from initial tour through renewal.

• Respond to resident inquiries and concerns with professionalism and urgency.

• Assist with lease renewals, resident notices, and retention strategies.
  
  

Administrative & Financial Management

• Manage daily office operations and correspondence.

• Process applications, lease agreements, move-ins, move-outs, and resident file updates

• Assist with rent collection and accounts receivable, as well as coordinating with accounting.

• Support preparation for court appearances and legal filings as needed (travel required)

• Maintain accurate property records in Entrata, eSite, or similar management software.

• Handle invoice processing, vendor communications, and supply inventory management.

Who You Are

Qualifications

• 1+ year of experience in leasing, sales, or customer service

• High School diploma or equivalent required; Associate’s Degree or higher preferred

• Valid PA/NJ/FL driver’s license

• Knowledge of Fair Housing Laws

• Industry certifications (ARM, RAM, CAM, CLP) are a plus.
  
  

Skills & Attributes

• Strong communication skills (oral and written)

• Excellent organizational and time management abilities

• Detail-oriented with a proactive approach to problem-solving

• Confident, energetic, and a positive team player

• Tech-savvy: Proficient in Microsoft Office and property management software

• Customer-focused mindset with a passion for community building
  
  

Why You’ll Love Being Part of Klein:

✅ Career Growth: We promote from within and invest in employee development

✅ Supportive Team: Work alongside talented, passionate colleagues who care about your success

✅ Meaningful Impact: Help residents find not just a place to live, but a place to call home

✅ Competitive Compensation: Enjoy substantial benefits and a healthy work-life balance

✅ Company Culture: Be part of a company that values integrity, excellence, and teamwork

Note: Employment is contingent upon successful completion of a drug screening and criminal background check. Klein is a smoke-free and drug-free workplace.