Front Desk Coordinator - Thornton, CO at The Joint… · Thornton

Summary: The Joint Chiropractic is seeking a goal-oriented and service-minded Front Desk Coordinator to enhance patient experience and support clinic operations. This role involves greeting patients, managing appointment flows, and contributing to clinic growth through effective sales and marketing efforts. Responsibilities: - Greet and check in patients, providing a friendly and professional first impression - Manage the flow of patients through the clinic in a timely, organized manner - Present and sell wellness plans and membership packages confidently and accurately - Support the clinic’s sales goals by converting new and returning patients into members - Answer phone calls and assist with appointment scheduling and patient inquiries - Re-engage inactive members and maintain up-to-date patient records using POS software - Assist with clinic marketing efforts and community outreach - Maintain a clean, organized front desk and clinic environment - Collaborate with team members and chiropractors to ensure a positive patient experience Required Qualifications: - High school diploma or equivalent required - Strong phone, computer, and multitasking skills - Energetic, motivated, and confident in a goal-driven environment - Positive attitude with a team-oriented mindset - Must be able to stand/sit for long periods and lift up to 50 pounds Preferred Qualifications: - Minimum one year of customer service and sales experience preferred - Office management or marketing experience is a plus Required Skills: Sales, POS software, Office management, Marketing, Service-minded, Team-oriented mindset Benefits: Bonus, Opportunities for career growth within The Joint network