Front Desk Coordinator - Golden, CO at The Joint… · Lakewood

Summary: The Joint Chiropractic is seeking a goal-oriented and service-minded Front Desk Coordinator to join their team. This customer-facing role is key in enhancing patient experience and supporting clinic growth through various responsibilities including managing patient flow and selling wellness plans. Responsibilities: - Greet and check in patients, providing a friendly and professional first impression - Manage the flow of patients through the clinic in a timely, organized manner - Present and sell wellness plans and membership packages confidently and accurately - Support the clinic’s sales goals by converting new and returning patients into members - Answer phone calls and assist with appointment scheduling and patient inquiries - Re-engage inactive members and maintain up-to-date patient records using POS software - Assist with clinic marketing efforts and community outreach - Maintain a clean, organized front desk and clinic environment - Collaborate with team members and chiropractors to ensure a positive patient experience Required Qualifications: - High school diploma or equivalent required - Strong phone, computer, and multitasking skills - Energetic, motivated, and confident in a goal-driven environment - Positive attitude with a team-oriented mindset - Must be able to stand/sit for long periods and lift up to 50 pounds Preferred Qualifications: - Minimum one year of customer service and sales experience preferred - Office management or marketing experience is a plus Required Skills: Sales, POS software, Appointment scheduling, Office management, Marketing, Service-minded, Team-oriented mindset Benefits: Bonus, Opportunities for career growth within The Joint network