Regional Director (Wisconsin or Illinois… at The Inland… · Illinois

Come join our family at Devon Self Storage! At Devon Self Storage, you get the best of both worlds: a customer-focused role with real career growth, minus the long retail nights and unpredictable schedules. Here, we believe in taking care of our people, promoting from within and creating long-term careers not just jobs. We currently have an exciting opportunity for a Full-Time Regional Director based out of (Wisconsin or Illinois) As a Regional Director you’ll coach and inspire store teams, partner closely with the Director of Operations, and help shape the policies and systems that keep our business running strong—overseeing up to 20 locations and leading as many as 40 direct reports. This role is ideal for someone who has a background in multi-unit management, is passionate about operational excellence, thrives on leadership and is eager to coach and train. If that sounds like you, we want to hear from you! At Devon Self Storage, you will: Lead The Business

Lead, coach, and develop high-performing store teams Ensure consistent application of company and operational policies by providing hands-on guidance, reinforcing best practices, and serving as a resource for Store Managers. Oversee the financial and physical performance of assigned properties, including P&L ownership, CAPEX planning and execution, revenue management strategies, and initiatives that drive portfolio growth and operational efficiency. Build and sustain a culture rooted in teamwork, optimism, and accountability, maintaining strong relationships with Store Managers and Regional Operations staff through regular field presence and virtual engagement. Lead by example with strong organization, an analytical mindset, and timely execution of deliverables. Partner with store teams to identify trends and remove obstacles impacting KPI performance, applying thoughtful decision-making to resolve issues and improve operational outcomes. Set clear expectations and hold teams accountable for policy compliance, operational standards, and the successful execution of regional and company-wide initiatives. Manage vendor partnerships related to auctions, including coordination of legal approvals, compliance requirements, and guiding store teams through each step of the auction process to ensure accuracy and consistency. Partner with the recruitment team to interview and hire great people who will grow with the company.

Coach & Develop · Coach General Managers and Assistant General Managers through regular one-on-one check-ins, and performance reviews to strengthen leadership capability and operational execution.

Develop bench strength and succession plans by identifying high-potential team members and preparing them for future General Manager or multi-site leadership roles. Set clear performance expectations and KPIs and coach leaders on how to achieve and sustain results. Provide real-time feedback and corrective coaching Support onboarding and ramp-up of new hires, partnering with Training and HR to ensure new team members are confident, productive, and engaged quickly.

What Are We Offering

A hybrid schedule, Monday-Friday, Saturday as needed. Traveling up to 50% Growth opportunities In addition to base pay, this position offers a highly competitive monthly performance-based bonus program.

What We’re Looking For

High School Diploma or Equivalent (associate’s degree or higher preferred) MUST reside in Wisconsin or Illinois or must be willing to relocate without assistance.
3-5 years of related experience in self-storage or multi-unit management Valid Driver’s License and reliable transportation Ability to demonstrate exceptional leadership, team management and interpersonal skills. Ability to demonstrate managing multiple site locations with sales, profitability, and operational responsibilities. Ability to demonstrate contribution to the significant growth and success of an organization. Strong ability to multi-task and manage multiple tasks simultaneously. Strong written and verbal communication skills Ability to show problem solving and conflict resolutions skills. 3-5 years of direct experience in self-storage multi-unit management

WHO WE ARE

Devon Self Storage isn’t your average storage company! We’re a nationwide team of problem-solvers, leaders, and customer service champions, with more than 200 locations across the country—and we’re growing! Founded in 1988, Devon has owned, managed, and developed self-storage properties in 32 states. Today, Devon Self Storage is a member of The Inland Real Estate Group of Companies, Inc. Both Inland and Devon are headquartered in Oak Brook, Illinois.