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Plumbing & Electrical Sales Part Time… at The Home Depot · OAKVILLE…
Entry LevelOn-sitePart-timeOAKVILLE STORE - 7003, CA$39k–$41k/yr
Skills
communicates effectively
Job Description
Summary: The Home Depot is a leading home improvement retailer, and they are seeking a part-time Plumbing & Electrical Sales Associate for a 4-month contract. The role involves providing excellent customer service, assisting customers in finding the right products for their projects, and driving sales through effective communication and product knowledge.
Responsibilities:
- Ensures Customer Satisfaction
- Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer
- Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
- Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise
- Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
- Drives Sales
- Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need
- Educate customers about the whole project
- Using empowerment program when necessary to satisfy customers
- Execute daily stock maintenance: all products signed, displayed, and clean
- Builds Skills and Knowledge
- Maintain knowledge of all products in department and adjacent departments
- Proactively seek knowledge on all products and services
- Maintains Safety and Security
- Follows all safety policies and procedures, Loss Prevention policies and procedures
Required Qualifications:
- High School Diploma or equivalent
- 1 to 2 years Retail or Trade experience an asset
Required Skills: Communicates Effectively