Lot Associate Part-Time -7034 Sault Ste… at The Home Depot · SAULT…

Summary: The Home Depot is a leading home improvement retailer, and they are seeking a Lot Associate to assist customers with loading orders and ensuring a safe and welcoming parking lot. The role emphasizes customer service and safety, requiring the associate to interact with customers, maintain cleanliness, and follow safety protocols. Responsibilities: - Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer - Maintain a sufficient quantity of carts near the entrance of the store - When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise - Approach customers to determine if they need help loading product into vehicles and/or shopping carts - Plan the best method of loading and securing merchandise in customer’s vehicle as per Safe Loading Training - Ensure that all exits/loading areas are not blocked or cluttered; sweep and clean debris off front apron and lumber loading pad - Follows all Safety and Loss Prevention policies and procedures - Using appropriate safety procedures with all equipment Required Qualifications: - Highschool Diploma or Equivalent - 1 to 2 years Retail experience - Interpersonal skills - Organizational skills - Attention to detail - Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items - Working within a flexible schedule that may include evening and weekends - Warehouse environment that can be dusty and noisy - Working in all weather conditions – frequent exposure to different weather conditions when loading and unloading product - Following Home Depot's GET Model of customer service including Greeting, Engaging, and Thanking the customer - Maintain a sufficient quantity of carts near the entrance of the store - When required, ask open ended questions about the customer's projects in order to determine their needs and level of expertise - Approach customers to determine if they need help loading product into vehicles and/or shopping carts - Plan the best method of loading and securing merchandise in customer's vehicle as per Safe Loading Training - Ensure that all exits/loading areas are not blocked or cluttered; sweep and clean debris off front apron and lumber loading pad - Follows all Safety and Loss Prevention policies and procedures - Using appropriate safety procedures with all equipment Required Skills: Safe Loading Procedures