Optical Associate / Optician at The Eye… · Jacksonvi…

Eye Health America partners with leading eye care practices across the Southeast, providing the operational, strategic, and administrative support needed to deliver exceptional patient care. Backed by a leadership team with over 100 years of combined experience, we are building a trusted network rooted in quality, growth, and community impact—guided by our purpose of making lives better with personalized eyecare.

Seeking a team member to join our optical department. Must be a multi-tasker with a positive attitude. We welcome all skill levels, but some optical experience is required. Must be willing to travel to other offices if needed. Overtime may be required.

Job Responsibilities:

• Assisting patients and customers with the selection of frames, lenses, and lens treatments.
• Ordering lenses from the lab.
• Filing insurance claims.
• Final inspection of lab work prior to notifying patient that their order is ready.
• Return and track returns for inventory purposes.
• Processing invoices for payment.

Benefits:

As a team member at The Eye Associates, you'll enjoy:

• Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc.
• Matching 401(k)
• Employee Discount
• Wellness Program
• Commission
• Paid Vacation & Holidays
• Training/Advancement opportunities

Here’s what you can expect at EHA:

• Consistent Daytime Schedules - Enjoy a dependable daytime schedule with no evening or weekend shifts, giving you more time for family, friends, and the things you enjoy outside of work.
• Meaningful Earning Opportunities - Our Optical team members have opportunities to earn commission while working with an established patient and customer base. Your success is supported by the patients and communities we serve every day. On average a new Optical team member earns an average quarterly commission ranging from $1,000 to $2,000, depending on the region!!
• A Team You Can Count On - Work alongside experienced doctors and teammates in a professional, collaborative environment. You're part of the EHA team!
• Meaningful Work Every Day - You’re not just helping someone choose eyewear, you’re helping patients find solutions that can improve their vision and quality of life. The relationships you build with patients can make a real difference.
• Opportunities to Learn and Grow - Build your knowledge, develop your skills, and grow your career within a growing organization dedicated to eye care. We recognize the value of having licensed and certified staff, especially within our Optical Department. In addition to covering the costs of renewals, we also offer a Continuing Education and Tuition Reimbursement program for up to $1,500 per year. Preferred licenses for EHA include…State Licensed Dispensing Optician, Certified Optician and Certified Contact Lens Fitter licenses.
• Great Benefits - Enjoy a comprehensive benefits package including Medical, Dental, Vision, 401k (matching), perks such as virtual physical, financial & mental health resources, pet insurance, and more!
• The Best of Both Worlds - EHA combines the personal connection and community feel of a local eye care practice with the resources, support, and opportunities of a larger organization.

At EHA, you'll have the opportunity to build relationships, grow your career, earn based on your success, and make a difference in the lives of the patients we serve.

Come be part of a team that believes great eye care starts with great people!

About Us

At Eye Health America, we support the expansion of leading eye care practices across the Southeastern United States through both organic growth and strategic partnerships. Led by an experienced team of eye care industry leaders with more than 100 years of combined practice management experience, we partner with best-in-class practices and ambulatory surgery centers to deliver full-service, integrated eye care. Our focus is to provide the operational, strategic, and administrative support that allows our providers and teams to stay focused on what matters most—delivering exceptional clinical care and an outstanding patient experience. Together, we are building a network of trusted practices dedicated to meeting the growing demand for high-quality eye care while making a meaningful impact in the communities we serve.

Our Purpose

Making lives better with personalized eyecare.

Our Values

People-Focused - Our people are the secret to our success. We are defined by our shared values and demonstrate them in every interaction. They guide us and ensure we are in an inclusive place where our teammates love to work, and our patients are delighted to visit.

Heartfelt Service - With helpful hands and open minds and hearts, we actively engage with our individual locations, celebrating their unique local style, while identifying solutions to support improved service.

Mutual Respect - We share ideas, collaborate, and troubleshoot as a team, seeking alignment in decision-making. By supporting and equitably empowering one another, we discover new ways to create value.

Honesty & Transparency - We act with integrity and transparency without fear of speaking up or disrupting the status quo. We communicate clearly and respectfully with everyone.

Result-Oriented - Analysis improves our decision-making. We strive to track all facets of our business to develop insights for improved care. Best performance is derived from strong leadership, setting goals, executing plans, monitoring results, and reinforcing successful approaches.

Growth Mindset - We seek to grow our people, services, markets, and overall company to create value. Always looking forward, we explore new technologies, treatments, systems, and processes for improvement.

• Optical experience required.
• ABO certification preferred, but not necessary.