IT Security Analyst (Identity & Access Management) at The… · 1333…

Summary: The Depository Trust & Clearing Corporation (DTCC) is a leader in the financial markets, committed to innovation and employee development. They are seeking an IT Security Analyst focused on Identity & Access Management to provide support and troubleshooting for Privileged Access Management solutions, while gaining exposure to various IAM products. Responsibilities: - Serve as the first point of contact for IAM related support issues, providing responsive Level 1 (L1) and Level 2 (L2) customer service to end users - Monitor privileged account activities and respond to incidents, requests, and alerts involving privileged access and authentication services - Triage and resolve PAM operational issues, escalating complex cases to senior team members or engineering staff as appropriate - Participate in an on-call rotation to ensure coverage during national business hours - Document troubleshooting steps, process changes, and solutions for the knowledge base to support team learning and operational efficiency - Collaborate with the IAM team and cross-functional partners to maintain high standards of customer service and communication - Continuously develop technical skills in PAM and related IAM tools, with mentorship and training provided - Assist with proactive monitoring and maintenance activities to prevent outages or service disruptions within PAM platforms - Provide disaster recovery support for PAM systems, including both planned and unplanned events - Participate in the execution and documentation of disaster recovery procedures to ensure business continuity and rapid restoration of privileged access services Required Qualifications: - Bachelor's degree required - Demonstrated interest in IT security, particularly in access management and privileged account security - Working knowledge of Windows Server and Linux environments - Strong troubleshooting, analytical, and organizational skills - Excellent communication skills, both written and verbal - Ability to work independently, follow established processes, and seek guidance when needed - Willingness to participate in on-call rotations aligned to national business hours Preferred Qualifications: - Entry Level – internship experience highly preferred - 6 months - 1 year Hands-on experience with any PAM solution or IGA - Familiarity with PAM concepts, such as least privilege, credential vaulting, session monitoring, and access workflows - Familiarity with customer support ticketing systems or help desk environments Required Skills: Privileged Access Management (PAM), Identity Governance, Administration (IGA), IT Security - Access Management, Windows Server, Linux, Credential Vaulting, Session Monitoring, Access Workflows, Active Directory, HashiCorp Vault, Customer Support Ticketing Systems Benefits: Competitive compensation, including base pay and annual incentive, Comprehensive health and life insurance and well-being benefits, based on location, Pension / Retirement benefits, Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.