Global Conferences: Digital Experiences &… at The Church of… · Salt…

Summary: The Church of Jesus Christ of Latter-day Saints is seeking a Digital Experience & Strategy Intern to support their Global Conferences team. This role focuses on enhancing digital products and user experiences for a global audience, involving customer research, experience design, and digital product strategy. Responsibilities: - Researching the needs of youth, YSA, local leaders, and Church employees who participate in global conferences - Taking ownership of specific digital products or initiatives and managing them from concept to implementation - Gathering and synthesizing user feedback to improve product experience and guide future enhancements - Creating training materials and user guides to support customers as they use digital tools and platforms - Collaborating with internal teams and vendors to define feature priorities, troubleshoot issues, and align experiences with Church standards - Creating and troubleshooting events in an event management software platform Required Qualifications: - Currently enrolled as a full-time student in an accredited college or university, or recently finished a degree from an accredited college or university (within one year of beginning their internship) - Sign a Paid Internship Engagement Letter - Strong understanding of Church doctrine, history, organization, and policy - The ability to manage many projects simultaneously - The ability to give careful attention to detail, sustain concentration for long periods of time, and maintain the highest level of accuracy - The ability to work well with people and present an image of professionalism - Understanding of technical systems & platforms and the ability to communicate with both technical and non-technical audiences Preferred Qualifications: - Taking classes in or have experience with user experience design, product strategy, human-centered design, web tools, or event technology - Ambitious self-starter who deals well with ambiguity and multi-project environment - A history of solving problems through user testing and data driven decision making - Experience translating UX testing and feedback into impactful new features - Ability to speak a foreign language is a plus Required Skills: User experience design, Product strategy, Human-centered design Important Skills: Technical systems understanding Nice-to-Have Skills: Data-driven decision making, Foreign language skills, Project management