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Senior Manager - Product Support, Space… at The Boeing… · El Segundo
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Job Description
Senior Manager - Product Support, Space Communications Programs
Company: The Boeing Company
Boeing Defense, Space and Security (BDS) has an exciting opportunity to be the Senior Program Manager, Product Support, Space Communications Programs (SCP) (Level L) reporting to the Senior Director, Space Communication Programs. The Product Support Manager will join the Space Communication Programs team in El Segundo, CA.
The Product Support Manager will have full and complete Responsibility, Accountability, and Authority (RAA) for the acquisition, execution, delivery, and successful management (Cost, Schedule, Technical, Risk) of on-orbit factory support activities for the Space Communication Programs portfolio and will include the role of General Manager for the Customer Operations Support Center. This position has direct supervisory authority for leading a multi-functional team supporting customers after system handover.
The organization includes:
The Customer Operations Support Center (COSC), supporting commercial customers.
On-orbit support contracts for US Government satellites (UHF F/O, MUOS, GOES, TDRS).
System and Ground support activities for the MEXSAT system.
The SCP Insurance Office, supporting our customers and coordinating communication with the space insurance community.
This leader will partner closely with the Satellite Mission Support Engineering organization for the technical skills and leadership to support fault detection & response, containment, and root cause / corrective action (RCCA) activities with customers.
The Product Support Manager will be fully responsible for the successful business performance of the portfolio including, but not limited to, revenue, earnings, orders, overhead and cash flow.
Why join: Lead a high-impact function, shape long-term strategy, and influence enterprise priorities.
Position Responsibilities:
- Leading the multi-disciplinary teams responsible for on-orbit factory support across all Space Communications Programs.
- Set the vision and implement the strategies for execution of satellite and satellite systems support.
- Guide the customer-facing leads in executing customer operations support through the Company-funded, commercial customer COSC and other direct support contracts, ensuring contract requirements are met and, where applicable, on-orbit incentives are captured.
- Establish and maintain relationships with customer counterparts and the insurance community to ensure customer satisfaction and identify opportunities for future partnership.
- Identify and capture opportunities in value-added factory support services across the Space Communications Programs portfolio.
This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.
This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.
Basic Qualifications (Required Skills/Experience):
- Minimum 5 years of experience leading or managing cross functional teams.
- Minimum 5 years of experience in Program Management or IPT Leadership including cost, schedule, and technical management.
- Experience leading projects that require integration across business units and/or multiple functions
Preferred Qualifications (Desired Skills/Experience):
- Experience in space/satellite systems.
- Experience with engineering and program management processes including business development, ground and mission engineering, integration and test.
- Experience communicating with senior managers and executives, customers (internal and external), business partners / suppliers / subcontractors, and government representatives.
- Ability to adjust priorities to multiple demands and unanticipated events.
- Demonstrated skills in establishing, managing and administering multiple projects concurrently.
- Active Secret clearance is preferred
This position offers relocation based on candidate eligibility.
Travel: Occasional travel may be required
Shift: 1st Shift
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Total Rewards & Pay Transparency:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
The Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features:
- Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with immediate 100% vesting
- Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range for $180,200 - $243,800
Applications for this position will be accepted until July 14, 2026
Language Requirements: Not Applicable
Education: Not Applicable
Relocation: Relocation assistance is not a negotiable benefit for this position.
Export Control Requirement: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Safety Sensitive: This is not a Safety Sensitive Position.
Security Clearance: This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.
Visa Sponsorship: Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program This position is not contingent upon program award
Shift: Shift 1 (United States of America)
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Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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