Area Manager at The Black Tux in Jenkins Township, PA

Who we are

About The Black Tux

We’re here to help people look their best and feel confident—for big days and everyday. We design and manufacture modern formal wear with an incredible fit by sourcing natural fabrics like merino wool, breathable linen and cotton, plush velvet, and luxurious silk from the finest textile mills. With expert stylists in our physical showrooms across the US, our online predictive fit process, and an industry-leading customer service team, we guarantee a perfect fit every time.

About the team

In this role, you'll be joining the Operations team. The Operations team manages the entire order fulfillment process, from inventory management to shipping and logistics. As a member of this team, you will play a key role in supporting our customers by handling issues such as order tracking, returns, and exchanges, ensuring a smooth and positive experience.

What You’ll Do

To further this important mission, we are looking for a Warehouse Area Manager for our Jenkins Township Warehouse. The purpose of this role is to deliver operational excellence and quality performance within your assigned role. As an Area Manager, you will own the day-to-day execution of production, quality, safety, and developmental needs for your direct reports.

• Determine short-term and long-term shift plans for department labor needs, and modify when needed to reflect accurate production goals
• Lead upper management through weekly and monthly labor forecasts to ensure proper staffing for all departments
• Provide end-of-day reports documenting operational performance, quality trends, labor approvals, employee issues, and the next day's plan for success
• Proactively partner with warehouse Leads and Ambassadors to achieve department goals and overcome potential roadblocks
• Instill consistency across the warehouse by documenting and coaching team members through our standard operating procedures
• Advocate for quality using performance management to prevent losses by holding teams accountable for accurate reporting
• Monitor associates attendance, behavior, production, and safety, providing on-the-spot coaching according to the company’s policies and procedures when needed
• Engage associates in team bonding initiatives and in team meetings to create a fun, collaborative, and solutions-oriented environment
• Mentor, develop, and motivate a team of Leads, Ambassadors, and Associates to ensure the highest level of production
• Uphold and support all OSHA regulations and safety programs to ensure a safe work environment for all associates
• Partner cross-functionally with Data, IT, Engineering, and People Operations teams to seek operational improvements
• Design and implement new warehouse management tools and processes to improve productivity, accuracy, quality, and safety
• Take on additional duties and ad hoc projects as needed

Who You Are

• 3+ years of experience as a warehouse manager or supervisor level, leading a team of 30+ associates
• Uses Excel or Google Sheets to manipulate data from separate sources, V-Lookup, and Pivot Tables are a must
• Available to work overtime during peak seasons and other times during the year as needed
• Passionate about maintaining quality in distribution
• Curious and excited to bring forward new ideas
• A self-starter able to work independently and collaboratively
• Exceptional communication skills, both written and verbal
• Strong analytical and project management skills, proven ability to design clear processes, and a very detail-oriented yet flexible approach to problem solving
• Worked with Warehouse Management Systems such as HighJump, Lean, and 5S is a plus

Perks and Benefits

• Competitive medical, dental, vision, and disability plans
• Option to participate in a 401(k) plan through Betterment
• Open paid time off + paid holidays
• Free snacks & beverages
• Monthly cell phone reimbursement
• Monthly wellness stipend
• 6 weeks paid parental leave; an additional 6-8 weeks disability leave for eligible birthing parents
• One Medical and Wellhub (Gympass) membership
• Employee engagement, cultural events, and trainings
• Discounts on garment rental and purchases for you, your partner, and friends & family
• Annual compensation review process

Diversity, Equity, Inclusion and Belonging

We believe our people are our most important asset. The Black Tux is committed to bringing people together from various backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. We are an equal opportunity employer to all.

The Black Tux Participates in E-Verify. E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individual's employment eligibility to work in the United States.

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