BEST Fleet Services Manager at The BEST Group Ltd. in Pembroke, HM02

BEST Fleet Services Manager

Location: Pembroke, HM02

The BEST Group, a group of Bermudian companies operating across fleet services, freight, logistics, shipping, trucking and warehousing, is seeking an experienced and results-driven Fleet Services Manager to join BEST Fleet Services Ltd. on a full-time basis.

The Fleet Services Manager will oversee the day-to-day operations of the fleet garage, managing the maintenance and repair of company vehicles and equipment while leading the workshop team to ensure safe, efficient and cost-effective service delivery.

The role will also support the growth of BEST Fleet Services by identifying external servicing opportunities, developing relationships with commercial customers and driving parts sales. The successful candidate will combine strong technical and operational knowledge with effective team leadership, customer service and a focus on business growth.

The Fleet Services Manager will be responsible for all aspects of fleet maintenance, garage operations and business development, including but not limited to:

• Oversee daily garage operations, allocate and prioritise work, monitor productivity and turnaround times, coordinate preventative maintenance and repairs, and minimise vehicle and equipment downtime.
• Lead and develop the maintenance team, including the Parts and Inventory Specialist, Lead Heavy Diesel Mechanic, Heavy Diesel Mechanics as well as General Fabricators and Welders. Ensure clear responsibilities, effective coordination, appropriate workload allocation and consistent performance standards. Manage attendance, performance and development, and maintain accurate job cards and maintenance records.
• Keep internal departments and external customers informed of maintenance schedules, repair progress, delays and vehicle availability, ensuring clear communication and reliable service delivery.
• Oversee parts and inventory control, ensuring appropriate stock levels, timely availability of parts and materials, accurate records and effective purchasing practices.
• Monitor maintenance costs and budgets, identify opportunities to improve cost control, support accounts receivable and damage reporting processes, and contribute to the financial performance of the business.
• Identify and develop external commercial servicing opportunities, build relationships with new and existing customers, and drive parts sales to support revenue growth.
• Support the selection, implementation and effective use of fleet management, maintenance and inventory software to improve workflow, recordkeeping, reporting, cost control and service quality. Identify opportunities to improve existing processes and operational efficiency.
• Maintain professional relationships with internal stakeholders, external customers and service providers, ensuring a responsive and reliable service.
• Ensure compliance with company policies, procedures, applicable requirements and health and safety standards, promoting a safe and well-maintained working environment.

Minimum Qualifications and Experience

• Diploma or degree in Mechanical or Automotive Engineering, Operations Management or a related technical field, or equivalent relevant experience.
• Demonstrated experience in fleet maintenance, garage operations, vehicle repairs or a related technical and operational environment.
• Strong knowledge of preventative maintenance, vehicle repairs, equipment maintenance and garage operations.
• Experience leading and developing a team, managing workloads and monitoring operational performance.
• Experience in parts and inventory management, stock control and maintenance cost management.
• Strong computer skills, particularly Microsoft Excel, with experience using fleet management, maintenance or ERP/CMMS systems. Experience implementing or improving operational software would be an advantage.
• Strong organisational, problem-solving, communication and customer service skills.
• A commercial mindset, with the ability to identify opportunities to grow external servicing and parts sales.
• Must be able to pass police vetting.

How to Apply

Interested candidates should apply online at https://www.best.bm/careers/.

Closing Date:

November 30, 2026