Deputy of Residential Services at The Arc… · Norwich

Schedule:

Monday - Friday: 8:00am - 4:00pm and on call

Work Location:

Norwich, CT

Essential Functions:

• This highly visible role requires day-to-day leadership and oversight of Residential Directors.
• Support Residential Directors in ensuring residents' needs are met through clinical services and implementation
  of clinical recommendations.
  
• Oversee Residential Directors, Senior Residential Managers, Residential Managers, and staff in-service training (Relias) and documentation (Therap).
• Ensure that all Managers and direct care staff are thoroughly oriented in their roles.
• Create and oversee implementation of master schedules in each group home.
• Ensure that all weekly, monthly, quarterly and annual QA processes are carried out by Managers and Directors.
• Submit CLA licensing packets to DDS and plans of correction as needed.
• Oversee QSR recommendation implementation and completion of agency response in the required time frame.
• Collaborate with DCF, DDS, school systems, other providers, Agency Nursing, and each individual's full team.
• Provide guidance in crisis situations to Directors, Managers, nursing and clinical staff.
• Re-assign and deploy staff in emergency situations.
• Facilitate intake and discharge of residents, including assessment of potential residents.
• Facilitate all DDS licensing and QSR reviews; ensure homes follow DDS licensing regulations and agency policy.
• Provide timely communication of all agency and department related items.
• Attend periodic, weekly and agency-wide meetings on new or current services, programs, compliance and other topics critical to successful operations.
• Develop and maintain an annual schedule for monthly Managers’ meetings. Conduct monthly Residential Managers’ meetings with agendas and minutes
• Recommend and participate in the development of policy and SOPs as needed
• Represent the agency at external meetings and events as requested.
• Exercise hire/promote/transfer/discipline/suspend/terminate authority in compliance with The Arc policies and procedures
• Address performance concerns in a timely manner.
• Complete employee evaluations and goal setting

Expectations:

• Demonstrates a positive work ethic.
• Works with limited supervision.
• Advocate for and protect participants’ rights in accordance with The Arc policies and procedures.
• Support all people in an appropriate age manner, with respect and dignity, and encourages opportunities that promote
  choice.
• Maintain professionalism when dealing with program participants, staff, families, the public and outside representatives.
• Work with a spirit of cooperation with all departments.
• Carry out all job responsibilities in a professional manner.
• Attend all agency staff meetings and training sessions.
• Maintain attendance. Adhere to policies on attendance, days of absence, and illness.
• Keep supervisor informed of any significant events or the need to modify any area of the operation/activity.
• Serve as a positive and appropriate role model for staff and individuals.
• Provide advocacy for individuals based on their personal choice and their individual plan.
• Develop and maintain positive relationships with participants, their families, and providers.
• Respond to need of participants, families, and providers in a timely and professional man

Minimum Qualifications:

• Minimum of 3 years’ experience in the field of human services; including 2 years supervisory experience.
• Experience working with individuals with developmental disabilities preferred.
• Any equivalent combination of experience and training which provides the required knowledge, skills and training is acceptable.

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program

If you:

• Appreciate paid training while you get state certified.
• Can use medical, dental and life insurance.
• Would enjoy getting 11 recognized holidays off and paid each year.
• Earn paid vacation and paid sick leave; and
• We can start you working and earning towards your employment goal.