Growth Operations Associate at Thanks in New York, NY

Run the operational engine behind revenue – from pipeline to live campaign.

Thanks is building a customer-first monetization platform that delivers growth without compromise – for advertisers, publishers, and customers. We power growth for the world’s leading brands, delivering tens of millions of high-value “thanks” moments every month.

We’re hiring a Growth Operations Associate to support our US commercial team, spanning advertiser and publisher sales, campaign execution and partner retention. This role sits at the center of revenue, turning pipeline into live campaigns and ensuring everything runs quickly, cleanly, and to a high standard.

You’ll own the day-to-day work that keeps the commercial engine moving – from campaign setup and optimization through to pipeline progression and outbound support. By doing this well, you enable faster launches, stronger performance, and more revenue.

This is a high-pace, hands-on role, with a true opportunity to grow, learn, and make a major impact across a growing organization. 

What you’ll do

Own campaign setup and execution: Set up campaigns across our platform, QA thoroughly, monitor performance daily, and troubleshoot issues to ensure campaigns launch and run cleanly.

Optimize performance: Track key metrics, identify underperformance, and take action – reallocating budgets, adjusting setups, and improving outcomes in real time.

Support pipeline progression: Help move advertiser opportunities forward – maintaining clear next steps, coordinating follow-ups, and ensuring nothing stalls between interest and launch.

Run outbound and conference workflows: Build target lists, support prospecting, and execute structured pre- and post-conference outreach to drive meetings and pipeline.

Remove friction from sales to live: Coordinate across sales, product, and operations to ensure campaigns move quickly from agreement to launch.

Keep systems and data tight: Maintain clean, accurate CRM and operational data, track timelines and dependencies, and surface blockers early.

Build leverage through systems and AI: Identify repetitive work and improve how it’s done – intentionally and intelligently using templates, workflows, and tools like Claude to increase speed, quality, and output.