Quality Process/Premium Product Coordinator at Thales… · Montgomer…

Summary: Thales Cybersecurity Products is a leader in identity management and data protection solutions. They are seeking a Quality Process/Premium Product Coordinator to provide quality service by auditing and improving operational quality processes on the shop floor to ensure high production standards are met. Responsibilities: - Provide Quality service for our customers by auditing, evaluating and driving the improvements of our operational Quality processes throughout the shop floor in order to ensure that the highest production and quality is achieved according to established standards and procedures - General understanding of production: Understanding of Job sheet, ISO/ CQM requirements, Process understanding, Control plan interpretation. Understanding of calibration and verification concepts. Understanding of AQL, Understanding and application of Non conformity process. Fully understands and follows established QA procedures while performing the internal QA audit function - Must be proficient in QA procedures - Process Audits at all workshops - Understanding of Company’s Frames system for department’s audit input procedures. Hands-on knowledge and usage of job routings - Utilization of problem-solving tools and methodology to help support continuous improvements - Use data driven decision making to define areas of improvement - Generate non-conformance report to management - Provide feedback to QA manager of any excessive errors discovered during the auditing process - Provide support to production floor on inspection/ segregation of non-conforming product - Maintain a positive attitude and understanding toward fellow co-workers - Must be flexible with working nights and weekends as this may be required for major projects. Ensure conformance to vision, mission and values of the company - Must be detail oriented and highly focused to meet the customer’s expectations - Ability to work independently with minimal supervision Required Qualifications: - Must have 1 - 3 years' experience working in a manufacturing and/or production environment - Bachelor's degree preferred - Basic analytical, numerical, and reasoning abilities - Well-developed interpersonal skills - Ability to get along with diverse personalities - Tactful and mature - Ability to work independently and self-directed - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals - Ability to write routine reports and correspondence - Excellent people skills, attention to detail - Excellent communication skills, written and verbal skills required - Basic math skills required - Intermediate computer skills also needed - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists - Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form - Results oriented with the ability to balance other business considerations - Must be proficient in QA procedures - General understanding of production: Understanding of Job sheet, ISO/ CQM requirements, Process understanding, Control plan interpretation - Understanding of calibration and verification concepts - Understanding of AQL, Understanding and application of Non conformity process - Fully understands and follows established QA procedures while performing the internal QA audit function - Process Audits at all workshops - Understanding of Company's Frames system for department's audit input procedures - Hands-on knowledge and usage of job routings - Utilization of problem-solving tools and methodology to help support continuous improvements - Use data driven decision making to define areas of improvement - Generate non-conformance report to management - Provide feedback to QA manager of any excessive errors discovered during the auditing process - Provide support to production floor on inspection/ segregation of non-conforming product - Maintain a positive attitude and understanding toward fellow co-workers - Must be flexible with working nights and weekends as this may be required for major projects - Ensure conformance to vision, mission and values of the company - Must be detail oriented and highly focused to meet the customer's expectations - Ability to work independently with minimal supervision Required Skills: ISO standards, CQM requirements, Control plan interpretation, Calibration and verification, AQL, Non-conformity process, QA procedures, Process audits, Data driven decision making, Non-conformance reporting, Inspection and segregation of non-conforming product, Problem-solving methodology Benefits: Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance, Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period, Company paid holidays and Paid Time Off, Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program