Intern Quality Assurance at Thales Cybersecurity Products in Austin

Summary: Thales Cybersecurity Products is a leader in digital security solutions, seeking a motivated Quality Assurance Intern to join their Software Core Engineering team. The intern will support the validation of software solutions for secure identity documents and biometric technologies, gaining hands-on experience in software quality assurance within an Agile environment. Responsibilities: - Assist in preparing and maintaining quality assurance artifacts such as test plans, test cases, and supporting documentation in alignment with Thales processes and team guidance - Execute manual test cases (functional, regression, and integration) under supervision to validate software features and enhancements - Support the development and maintenance of test automation scripts for new features and regression coverage, with guidance from senior QA engineers - Learn and use AI-assisted tools to support test case creation, test data generation, and basic analysis - Identify, document, and track software defects using established tools and processes - Assist in validating user workflows and verifying requirements coverage to ensure expected system behavior - Support release validation activities, including smoke testing and basic regression verification - Help maintain test documentation, dashboards, and status reports to ensure visibility of testing progress - Participate in Agile ceremonies (daily standups, sprint reviews, retrospectives) and contribute updates on assigned tasks - Collaborate with QA team members, developers, and product stakeholders to support testing and quality improvement efforts within identity and biometric solutions - Work under the guidance of the Engineering Team Manager and QA team to meet project timelines and quality expectations - Contribute both independently and as part of a collaborative team environment, while developing technical and professional skills - Perform other duties and learning assignments as directed by the manager Required Qualifications: - Currently pursuing a Bachelor's or Master's degree in Computer Science, Software Engineering, Information Technology, or a related technical field - Foundational understanding of software development methodologies (e.g., Agile, Waterfall) - Basic programming knowledge or coursework exposure in languages such as Python, Java, JavaScript, C#, or similar - Demonstrated analytical thinking and attention to detail through academic or project work - Effective written and verbal communication skills, with the ability to clearly document findings and share updates - Ability to work both independently on assigned tasks and collaboratively within a team environment, with guidance - Strong problem-solving mindset with a logical approach and willingness to learn, ask questions, and adapt in a fast-paced environment - Positive team-oriented attitude with the ability to collaborate, receive feedback, and contribute to shared goals - CFIUS clearance - CJIS clearance - Must have U.S. Citizenship to obtain the post-hire Criminal Justice Information Services (CJIS) Clearance from the Federal Bureau of Investigation and must be able to obtain post-hire clearance from the Committee on Foreign Investments in the U.S. (CFIUS) and Department of Treasury Preferred Qualifications: - Exposure to manual software testing practices through coursework, academic projects, or internships - Familiarity with Agile development environments and participation in team-based projects or sprints - Basic exposure to defect tracking and collaboration tools such as Jira, Confluence, or similar platforms - Introductory experience or coursework using test automation tools (e.g., Selenium, Cypress, Playwright, TestComplete) - Experience or familiarity with AI-assisted tools for software testing and automation - Foundational understanding of APIs, web services, or basic SQL/querying concepts Required Skills: Software quality assurance, Manual software testing, Test automation, Agile development methodologies, Software defect tracking, Programming languages - Python, Programming languages - Java, Programming languages - JavaScript, Programming languages - C#, API testing, SQL/querying, AI-assisted testing tools, Analytical thinking, Effective written communication, Effective verbal communication, Positive team-oriented attitude Benefits: Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance, Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period, Company paid holidays and Paid Time Off, Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program