Desktop Support Intern at Texas Rangers Baseball Club in Arlington, TX

Summary: The Texas Rangers Baseball Club is seeking a Desktop Support Intern to join their Information Technology department. This role will assist with technical support, device deployment, asset management, and event-related technology needs, providing hands-on experience in enterprise IT operations. Responsibilities: - Assist the IT Operations team with setting up laptops for new hires and configuring workspaces for employees - Assist with the collection, inventory, and auditing of organizational IT equipment for Texas Rangers/REV Entertainment - Provide technical support to employees both in the office and remotely, troubleshooting hardware and software issues - Support and troubleshoot technology used during games and events, including printers, ticket pedestals, handheld devices, and suite readers - Other duties as assigned Required Qualifications: - Assist the IT Operations team with setting up laptops for new hires and configuring workspaces for employees - Assist with the collection, inventory, and auditing of organizational IT equipment for Texas Rangers/REV Entertainment - Provide technical support to employees both in the office and remotely, troubleshooting hardware and software issues - Support and troubleshoot technology used during games and events, including printers, ticket pedestals, handheld devices, and suite readers - Other duties as assigned Preferred Qualifications: - Currently pursuing or recently completed a degree in Information Technology, Computer Science, Cybersecurity, or a related field (seniors or recent graduates preferred) - Minimum GPA of 3.0 - Strong interest in IT support, infrastructure, or systems administration - Excellent customer service and communication skills - Ability to handle confidential information with professionalism and discretion - Strong organizational skills and attention to detail Required Skills: Technical support, Device deployment Important Skills: Information Technology degree, Customer service