Intern Support Technician - Mail Room at Texas… · Austin

Summary: The Texas Department of Transportation is seeking a motivated and detail-oriented intern for the Mail Room in Austin, TX. This internship offers an opportunity to gain hands-on experience in mail and logistics while working alongside a collaborative and knowledgeable team. Responsibilities: - Answers the telephone, evaluates requests, answers questions, routes messages, and/or serves as receptionist or front desk assistant - Assists in maintaining confidential information and records - Assists in performing inventory of materials, supplies, and equipment - Assists with general warehousing duties such as stocking and issuing materials and supplies, maintaining records, and maintaining warehouse areas - Maintains files, records, and logs - Makes copies and distributes as instructed - Opens, sorts, and distributes mail - Performs routine word processing duties and conducts quality checks of documents created - Runs errands as required - Performs other job responsibilities as assigned Required Qualifications: - Must be a student in high school or other educational institution or accepted into a college, university or educational institution - Must be at least 16 years of age, a student currently enrolled in high school or any institution of higher education to include a trade/vocational school - Employees at least 18 years of age with valid driver's license may be assigned driving duties and may use power tools - Some skill in research and analysis methodologies - Some skill in maintaining effective working relationships with others - Some skill in collecting, sorting and compiling data - Some skill in administrative support practices and procedures to include writing, editing and report writing techniques, recording meeting notes, record keeping and records management - Some skill in preparing correspondence/documents using correct spelling, grammar and punctuation; proofreading and reviewing documents for clarity and consistency - Some skill in using standard office equipment - Some skill in using computers, applicable programs, applications, and systems - Some skill in maintaining a safe and effective working relationship with others - Ability to follow verbal and written instructions - Ability to follow applicable safety standards, practices and procedures - Protects sensitive and confidential information - Subject to environmental conditions; protection from weather but not temperature changes - Light work: Lift up to 20 lbs at a time and frequently lift or carry objects up to 10 lbs - Sitting - prolonged periods of time - Standing - prolonged periods of time - Repetitive Motion - substantial movements of the wrists, hands, and/or fingers - Close Visual Acuity - work includes data/figures; view a computer screen; extensive reading Required Skills: Research and analysis methodologies, Administrative support practices, Report writing techniques, Record keeping, Records management, Proofreading, Using standard office equipment, Using computers and applications, Data collection and sorting, Maintaining effective working relationships, Writing and editing Benefits: Retirement Plans, Alternative and/or Flexible Work Schedules, Paid Leave and Holidays, Health Premiums paid at 100% for Full-Time Employees, On-the-Job Training, Tuition Assistance Program, Holistic Wellness Program with Leave Incentives, Career Development and Advancement Opportunities, Family-Friendly Policies and Programs