Compliance Officer at Texas Card House in Austin, TX

Description

About the Role

We are seeking a detail-oriented and experienced Compliance Officer to support regulatory compliance across both our brick-and-mortar operations (TCH) and our digital platform (Hijack). This role is critical in ensuring adherence to all applicable laws and regulations, with a strong focus on Anti-Money Laundering (AML) and Bank Secrecy Act (BSA) requirements, particularly within the gambling and gaming industry.

The ideal candidate will bring hands-on compliance experience in regulated environments and be comfortable operating across both physical and digital business models.

As our dedicated Compliance Officer, you will be the primary guardian of our operational integrity. You won't just be following a manual—you’ll be building the framework that allows TCH and Hijack to operate and scale safely.

Key Responsibilities

• Monitor, review, and enforce compliance with AML/BSA regulations across TCH club locations and the Hijack platform
• Develop, implement, and maintain internal compliance policies, procedures, and controls
• Conduct ongoing risk assessments related to gambling operations, including customer activity monitoring and transaction analysis
• Investigate suspicious activity and prepare, review, and file Suspicious Activity Reports (SARs) as required
• Ensure proper execution of Know Your Customer (KYC) and Customer Due Diligence (CDD) procedures
• Partner with operations, product, and engineering teams to embed compliance controls into both in-person and digital workflows
• Assist with regulatory audits, examinations, and reporting requirements
• Provide training and guidance to internal teams on compliance policies and regulatory expectations
• Stay up to date on evolving regulatory requirements in the gambling, fintech, and digital payments spaces
• Act as the compliance architect for the Hijack platform, ensuring that technical features (like digital wallets or automated payouts) meet regulatory standards before they hit production.
• Manage relationships with third-party verification and KYC vendors to ensure high pass rates with zero compromise on security.
• Collaborate directly with the executive leadership team to provide quarterly compliance health checks and risk-appetite recommendations.
• Proactively monitor the Texas legislative landscape and judicial precedents. Serve as the subject matter expert on the 'Social Club Defense' (TPC §47.04), ensuring that all revenue streams (membership, seat fees, and food/beverage) are structured to withstand evolving regulatory and law enforcement interpretations.
• Develop and maintain a Regulatory Response Playbook to ensure the organization is prepared for unannounced audits or inquiries from municipal or state authorities.

Requirements

• 3–6 years of compliance experience, with a strong focus on AML/BSA
• Direct experience in the gambling, gaming, or closely related regulated industry preferred
• Familiarity with both retail (brick-and-mortar) and digital/online compliance environments is highly desirable
• Proven track record of managing the full SAR lifecycle and defending findings during internal or external audits.
• Strong understanding of KYC, CDD, and risk-based compliance frameworks
• Excellent analytical, investigative, and problem-solving skills
• Ability to work cross-functionally and communicate effectively with both technical and non-technical stakeholders
• High level of integrity, attention to detail, and sound judgment