Forward-Deployed Engineer (CoE - MSD365) at Tessera Labs · New York

Summary: Tessera Labs is redefining how enterprises adopt and operationalize Artificial Intelligence. The Forward-Deployed Engineer (FDE) is a hybrid role focused on end-to-end project delivery and long-term customer success, utilizing Python and data skills to analyze workflows and deploy AI solutions for clients. Responsibilities: - Lead technical deep-dive sessions with clients during extended engagements to map their complex data landscapes, business processes, and pain points to robust, production-grade AI workflows - Build, deploy, and maintain custom multi-agent AI systems using Python and Tessera’s AI tools, moving beyond simple POCs to deliver fully operationalized solutions that drive tangible business value - Analyze, clean, and transform customer data to power live AI workflows - Take a leading role in executing complex data migration projects and architecting robust, production-ready integrations with various edge systems - Act as the primary technical liaison for our largest clients, translating complex statistical or technical concepts into clear business outcomes, project milestones, and actionable insights for both technical and non-technical stakeholders - Gather deep, real-world insights from long-term client engagements and share feedback with the Product and Engineering teams to help shape our core platform roadmap based on live production use cases Required Qualifications: - 1–3 years of experience in Data Science, Business Analytics, Implementation, Solutions Engineering, Technical Consulting, or a related field - Degree in Statistics, Mathematics, Business Analytics, Computer Science, or a related quantitative discipline - Proven experience executing or supporting complex data migration projects - Hands-on experience building new integrations with edge systems - Highly Coachable: You have a strong growth mindset. You actively seek out feedback, are eager to learn from senior team members, and are highly willing to adjust or rethink your approaches when faced with new information or challenges - Willingness to travel to customer sites 1 to 3 times a month on average, pending client needs, primarily within the U.S - Comfortable writing Python scripts to solve real-world data problems and build robust system integrations - Strong communication and presentation skills, with the ability to explain technical concepts to non-technical audiences over the course of a long-term project - Comfortable operating under ambiguity and managing multiple priorities in a fast-paced startup environment Required Skills: Data Science, Business Analytics, Data Migration, System Integration, Python, Python Libraries - Pandas, Python Libraries - NumPy, AI-assisted Coding Tools, APIs, Microsoft D365 CRM, SAP S/4 HANA, Large Language Models, Coachability