Engagement and Communications Specialist (1 year… at Terumo · Kajang

About the Company

As a global medical device company originating from Japan, we pursue reliable quality and technology to contribute to healthcare in more than 160 countries and regions around the globe. We promise to walk alongside healthcare professionals to continue to make great contribution to society, now and into the future.

Summary of the Role

On supporting Country Director as Executive Assistant:

• Individual contributor who provides organizational related support for country leader, and cluster leadership team as necessary such as schedule and travel management
• Provides project or program support to a commercial, functional group or business process.

On communications, responsible to:

• Create and manage simple digital content solutions for a variety of communication uses; newsletters, EDMs, internal social media platform, brand campaigns, and videography/photography
• Assist with external and internal event coordination

On people and culture, the role is required to

• Challenge status quo, think differently to improve processes, enhance employee engagement, and build a high performing organization

Key Functions / Responsibilities

1. Support Country Leader for:

• Calendar & schedule management: effectively manage the leader's calendar, ensuring meetings, appointments, and public appearances, often across multiple time zones are updated and communicated in a timely manner
• Travel & Logistics Coordination: Arrange travel, including flights, accommodation, visas, and itineraries as needed
• Meeting Support: Organize, attend, and take detailed minutes during meetings, ensuring follow-up on action items and deadlines

2. Support the organization for:

• Assist with external and internal event coordination (planning: agenda, prepare presentation materials, publicity: prepare publicity materials, set up publicity schedule and calendar, disseminating publicity materials, implementation: logistics and any administrative support/ coordination on the day of event, follow-up: conduct post event satisfaction surveys, collate results
• Assist in coordinating meetings, travelling, internal training, company activities
• Create, design, edit and manage communications material, including EDMs, infographics, PowerPoint slides, videos
• General office administration management

Education & Experience

• Academic Qualification: Bachelor’s degree in business administration / mass communication / journalism
• Years of experience: Minimum 1 year of experience in EA role / Marketing/Internal Communications / PA role
• Excellent Writing skills is crucial for this role
• Requires knowledge and experience of personal assistant to leaders, basic content creation, project and events management.
• Excellent communication skills in English, both written and verbal
• Strong attention to detail, analytical and (contract) writing skills
• Proactive Anticipation: Anticipate the needs of the leader to prevent, rather than react to, potential issues.
• An appetite to learn quickly on the job.
• Ability to work on own initiative and to tight deadlines.

Note to External Recruitment Agencies:

Terumo does not recognize candidate submissions from any recruitment agencies and will not be responsible for payment of any recruitment fees due to the hiring of candidates whose resumes were submitted to Terumo employees or offices without the recruiting team's acknowledgement.