Service Manager, Commercial at Terminix in Valencia, CA

Summary: Terminix, a member of the Rentokil family of companies, is a leading provider of pest control services with a legacy of excellence. They are seeking a Commercial Service Manager to lead and motivate local Pest Technician Teams, ensuring outstanding service delivery and high levels of customer satisfaction. Responsibilities: - Monitoring branch scheduling and ensuring pest tech routes are successfully completed - Ensuring regulatory compliance and safety standards are met or exceeded - Responding to customer concerns, including resolving cancelation requests - Inspecting and evaluating the performance of Pest Technicians - Monitoring and maintaining inventory levels of pest control products - Facilitating continual training of local sales and service teams Required Qualifications: - An associate's degree and a valid driver's license are both requirements - Must possess a valid driver's license from state of residence - You are able to effectively lead and motivate others - You have strong communications skills – impersonal, written, presenting - You are good at problem solving and coming up with practical solutions - You are able to build rapport easily and establish trust with customers and employees - You are detailed oriented and understand the importance of safety - You have a good aptitude for basic/intermediate math-- necessary for doing calculations related to sales and service - You should be comfortable working outside and in confined spaces like crawl spaces and attics when necessary Preferred Qualifications: - A four year degree is highly desirable - Having 1-2 years of related experience is very helpful, but not required - Willingness to relocate is highly desirable Required Skills: Pest control, Regulatory compliance, Safety standards, Inventory management, Training facilitation Benefits: Comprehensive training and licensure, all paid by the company, Company vehicle, gas card, cell phone, and laptop, Highly competitive compensation (base salary plus bonus potential), Opportunities for advancement and career growth, Medical, dental and vision coverage + discounts on Terminix brands, Short/long-term Disability and Life Insurance, Paid time off, Multiple avenues to grow your career, Training and development programs available, Tuition Reimbursement benefits (for FT Colleagues), Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more, 401(k) retirement plan with company-matching contributions, Vacation days & sick days, Company-paid holidays & floating holidays, A company mindset that prioritizes health, safety, and flexibility