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Solutions & Integration Engineer (APAC) at Tenor · Singapore
Job Description
We are looking for a Solutions & Integration Engineer join our growing APAC team. In this role, you'll play a key part in helping Mobile Network Operators (MNOs) and strategic partners successfully launch and scale our digital products across the region.
You'll work closely with customers, partners, Product Managers, Engineers, and Customer Success teams to deliver seamless onboarding experiences, drive product adoption, and solve complex business and technical challenges.
This is an exciting opportunity to join an international organization at the forefront of digital payments, subscription services, and digital distribution.
What You'll Be Doing:
Lead the onboarding of new partners, ensuring successful integration and launches.
Act as the operational and technical focal point for Mobile Network Operators (MNOs) and partners across APAC.
Be the end-to-end owner of partner onboarding, including solution configuration, API integration support, testing validation, UAT coordination, launch readiness, and post-launch monitoring.
Be a technical advisor for partner operations, platform changes, documentation improvements, reporting, and operational support.
Partner with Product, technical, and operational support for Customer Success Managers during customer engagements.
Facilitate customer workshops and solution discussions to understand business requirements and recommend suitable solutions.
Act as a bridge between customers, partners, and internal teams, translating business needs into actionable solutions and driving stakeholder alignment.
Drive operational excellence by continuously improving onboarding processes, documentation, reporting and customer journeys
What You Bring
Hands-on experience with integrations, onboarding, testing, and platform configuration.
Solid understanding of APIs and technical concepts, translating business requirements into practical solutions.
Problem solver with a proactive approach to issue resolution, operational excellence, and continuous improvement.
Strong relationship builder with experience managing customers, partners, and cross-functional stakeholders.
Customer-first mindset with experience working across global teams and fast-paced environments.
The ability to thrive in a fast-paced, international environment and work effectively across multiple time zones.
About the Team
You'll work alongside a passionate international team of Customer Success professionals, onboarding specialists, Product Managers, and Engineers dedicated to helping Mobile Network Operators and digital partners succeed.
Every day, you'll collaborate across multiple markets and functions to onboard new partners, solve customer challenges, improve products, and bring innovative digital payment and distribution solutions to market.
This is a highly visible role offering direct exposure to customers, partners, and cross-functional teams across APAC, with some travel expected to support business growth and strategic engagements.
Education & Relevant Industry Experience
· Bachelor's degree in information technology, Computer Science, Engineering, Business Information Systems, Telecommunications, or related discipline.
· 5–8 years of experience in Telecommunications, Digital Payments, SaaS, CPaaS, Digital Services, or related technology industries, including working with MNOs, digital platforms, or subscription ecosystems.
· Customer-focused professional with strong communication and stakeholder management skills, comfortable working across global teams and time zones.
· Technical/Development background (knowledge of IDE's, GIT, Databases) would be an advantage.
Why Join Telenor Linx
Telenor Linx is part of the Telenor Group, operating at the intersection of telecom and digital services. We partner with Mobile Network Operators and global digital players such as Google, Meta, and Amazon to enable seamless, secure digital connectivity worldwide.
Our role is to bridge the telco ecosystem with the digital world – helping our partners reach more users, grow their services, and deliver better digital experiences, while ensuring secure and reliable experiences.
Through our global platform, we support over 450 million subscribers across markets, delivering services across international roaming, network monetisation solutions and software engagement platforms. We are a global team of around 200 people, headquartered in Norway with offices across Europe and Asia.
In Telenor Linx you get to take part in shaping the strategy, get challenges and personal development. Telenor Linx offers a rewarding, international fast-paced working environment, and the opportunity to play a role in safeguarding and building value for a leading telecommunications company across the Nordics and Asia. Telenor Linx has a performance culture that values the contribution of every individual and focuses on professional growth. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
You'll work alongside a passionate international team of Customer Success professionals, onboarding specialists, Product Managers, and Engineers dedicated to helping Mobile Network Operators and digital partners succeed.
Every day, you'll collaborate across multiple markets and functions to onboard new partners, solve customer challenges, improve products, and bring innovative digital payment and distribution solutions to market.
This is a highly visible role offering direct exposure to customers, partners, and cross-functional teams across APAC, with some travel expected to support business growth and strategic engagements.