Patient Service Representative at Tenet Healthcare in Novi, MI

• Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.   
• Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.  
• Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.   
• Greeting patients entering the physician practice.   
• Answering office phones, making appointments, confirming appointments and rescheduling when necessary.   
• Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.   
• Assists in checking out patients and assists them with referral processing and scheduling process   
• Collects co-pays and posts charges.   
• Charge entry and patient balance processing.   
• Distributes information to patients regarding office policies, procedures, information about the practice,  Explain and enroll patients in the patient portal.  Additional responsibilities as needed.  

DMC Medical Group is a network of primary and specialty care providers in greater Detroit and southeastern Michigan. We are proud partners with the Detroit Medical Center, an organization that has provided medical excellence for over 150 years for the Metropolitan Detroit area. Our healthcare providers are committed to providing advanced, comprehensive care to our patients. From primary care and sports medicine to cardiology and neurology, we have a passion for providing our patients with some of the best care possible.

Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status