Sales Team Member/Part Time at Tender Loving Empire in Seattle, WA

Summary: Tender Loving Empire (TLE) is a company dedicated to empowering creatives and supporting local businesses. They are seeking a Sales Associate to enhance customer engagement and promote their products at their new Pike Place location. Responsibilities: - Creates an exceptional and unique customer experience by circulating the sales floor and connecting with customers on products and offerings - Ensures merchandise is stocked, clean, and presentable at all times - Accurately rings in sales using point of sale, processes refunds, and remedies or escalates inventory discrepancies - Helps customers determine their needs or interests and provides recommendations based on their individual connections - Develops strong relationships with customers and looks for opportunities to further expand their purchases - Takes full advantage of company training and literature to retain current knowledge of product and vendor offerings - Upholds company cleanliness and organization standards of merchandise floor, stock room, and all storage areas - Signs customers up for TLE & Me reward program and engages with them on program incentives - Stays up to date on current promotional offerings and ensures customers are aware of these while shopping - Opens and closes stores within scheduled time, ensuring all daily and weekly tasks are completed - Seeks opportunities to meet daily financial goals Required Qualifications: - High school diploma, GED or equivalent education - At least 18 years or older - Minimum of one year in a specialty retail and/or customer service role - Ability to work variable hours including early mornings, evenings, weekends and/or holidays - Excellent customer service and sales skills, including the ability to upsell and drive store promotions - Effective communication skills, including the ability to connect with customers on a sales floor - Great interpersonal skills and the ability to build strong relationships with team, customers, and vendors Required Skills: Sales, Upselling, Point of Sale (POS) Systems, Product Knowledge Benefits: Vacation time accrual, eligible for use after 90 days of employment, Front loaded sick time, 40 hours per year, eligible for use after 90 days of employment, 9 Observed Holidays (time and a half on worked holidays), Generous employee discount, Occasional show or event tickets, 401k w/ up to 2% company match at 1 year of employment, Benefits for Full Time Employees (health + dental), HSA account access to some health care options