eComm Product Manager at Tempur Sealy International in Lexington, KY

Summary: Tempur Sealy is a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, committed to improving sleep for people globally. The eComm Product Manager will enhance digital experiences, drive customer satisfaction, and oversee product performance to support sales and marketing initiatives. Responsibilities: - Serve as subject matter expert for all TSI properties, experiences and feature/functionality - Identifies areas of opportunity to improve/enhance TSI digital experiences to drive greater customer satisfaction and sales throughput - Develop tactics that enhance customer experience leveraging customer feedback, online trends, benchmarking, marketing/brand activities, click/usage data and tech advancements - Author business requirements: partner with execution teams to deliver projects - Conduct Acceptance Testing (UAT) - Define and refine web strategy across all focus areas, looking for continuous improvement of the client experience, by challenging the utility, the usability, and the interpretability of the present content and functionalities - Develops techniques that efficiently track and monitor overall product/program performance for the purpose of creating business intelligence that will guide and enhance current and future digital initiatives - Continuously drives new opportunities that enrich digital connectedness to consumers and retailers for assigned digital products/properties - Works with user experience and technology partners/teams to envision products that are usable and can be socialized and concept tested with audience members - Develops and socializes product vision, strategy, roadmap and key initiatives with stakeholders and teams - Work with relevant partners to optimize, set up, and productively use site and web analysis tools (i.e., Google Analytics, Omniture, SEO and related data and tracking tags, etc.). Create and distribute reports on site and selling Key Performance Indicators to drive sales and site improvements - Analyze site, sales, industry, category, and macro data to drive merchandising strategy for digital channels - Drive and support the P&L through annual assortment and financial planning/analysis and ongoing financial forecasting - Develop product placement, promotional and editorial strategies to maximize sales and margin contribution and brand/product consideration across TSI digital channels and brands - Work with partners to execute tactics in support of strategies - Provide input as a stakeholder in the coordinated direct channel (flagship stores, call center, digital) promotional cadence - Partner with internal marketing partners (brand, asset management, CRM, social) to create interest and drive traffic to digital touch points - Partner with Product Marketing and Brand Marketing stakeholders to plan for and develop the presentation/presence of products across digital experiences - Create and manage digital engagement campaigns (to drive sales, leads, sign-ups, etc.) in addition to bringing to life the digital channel components of campaigns in support of other corporate, brand marketing, product marketing, and CRM activities - Develop effective business relationships across the organization and lead divisional initiatives in cross-functional teams in order to meet P&L objectives - Perform competitive site benchmarking on digital content, breadth, organization and presentation - Create/refine management reporting content/process/data of digital business - Perform other duties as assigned Required Qualifications: - Bachelor's Degree in Business, Marketing, or related field - Minimum of 1+ years of relevant work experience including retail merchandising, eCommerce or CPG brand management Required Skills: eCommerce, Retail merchandising, Digital marketing Important Skills: Business analysis, Google Analytics Benefits: Generous Paid Time Off, Competitive Medical, Dental & other wellness programs, Disability and Life Company Paid, Retirement Plan Options, Generous Employee Purchase Discounts