Senior Data Conversion Lead at TELUS Health in Baltimore, MD

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

TELUS Health Retirement and Benefits Solutions administers pension and benefits plans for a wide range of client organizations across Canada and the United States. There are approximately nine million members in the plans we manage. We have been developing and providing fully automated administration services for nearly 30 years since our Ariel administration platform was first introduced to the market. Our primary mission is to support our clients in every aspect of the design and delivery of the compensation, benefits, pension and health management programs they maintain.

Our team is seeking a Senior Data Conversion Lead who will work as part of a team to transform complex Health and Welfare (H&W) legacy data into seamless, modern solutions that impact millions of lives. As our Senior Data Conversion Lead, you will be creating and running H&W data conversion activities through SQL scripting and system tools. You will be a strategic force behind client H&W data integrations—bridging the gap between what was and what is possible. Working collaboratively with clients, you'll translate their unique needs into actionable solutions, champion process innovations, and serve as the trusted expert when stakes are high and timelines are tight.

Join our dynamic team where innovation meets impact!

• True work-life integration – 100% remote from anywhere in the U.S. with only occasional travel when it makes sense
• Solve complex challenges – Work on large-scale conversions for a business managing retirement benefits and pension administration for 9 million members across North America
• Balance big-picture planning with technical execution, ensuring you're always learning and growing
• Serve as the primary escalation point, building your reputation as the problem-solver teams rely on
• Grow your niche expertise – Deepen specialized knowledge in Health and Welfare as well as pension and benefits administration—a stable, high-demand field
• Competitive total rewards – Customize your benefits package to fit your life, backed by compensation that reflects your value

What you’ll do

Strategic Leadership

• Drive innovation – Identify opportunities to enhance our conversion processes and champion improvements that benefit clients and internal teams
• Navigate complexity – Make confident decisions even when facing ambiguity, balancing risk with opportunity

Client Partnership

• Facilitate data conversion workshops and client meetings, translating technical concepts into clear, actionable insights
• Explain TELUS Health's data structures and business rules in ways that empower clients to make informed decisions
• Serve as the primary point of contact for data-related challenges, coordinating swift resolutions across teams

Technical Excellence

• Create and run conversion activities (through SQL scripting and system tools).
• Review data conversions with a meticulous eye, identifying gaps and implementing solutions before they become issues
• Partner with Data Managers and client resources to focus on high-priority work that delivers maximum value
• Provide timely, transparent progress updates and risk assessments with proactive mitigation plans

Collaboration & Influence

• Coordinate seamlessly with internal collaborators, subject matter experts, and project managers throughout implementation
• Share your expertise with client teams and TELUS Health colleagues, elevating everyone's capabilities
• Capture action items, decisions, and escalations to keep all stakeholders aligned and informed

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.