Design Specialist II - Interface… at TELUS Health · Montreal

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join the TELUS Health team as an Interface Configuration Specialist and play a key role in optimizing these interfaces, working with business analysts, quality assurance and development teams.

If you are passionate about data, enjoy research and problem solving, and want to contribute to projects that have a real impact on people's lives, this role is for you.

Responsibilities

• In charge of explaining to internal colleagues how the pension system interface solution works and what can be done through configuration
• Assist business analysts in reviewing client requirements and identifying "gaps" where client requirements cannot be met by configuration alone
• Influence our business analysts to ensure their goal is to use our existing IT product solution and minimize development
• Ensure that the pension system interface configuration complies with provided specifications and unit test cases
• Coordinate timelines with the development team
• Assist the quality assurance team with interface testing and new developments
• Mentor colleagues to increase their configuration knowledge

Requirements

• Degree in mathematics, finance, administration, economics, actuarial science or any other relevant education
• Minimum 3 years of experience in a related field
• Fluency in French and English, both oral and written.
• Strong interest in deepening knowledge
• Ability to communicate with technical and non-technical people, possess good communication skills
• Analytical skills and ability to summarize complex concepts
• Accountability, delivering quality on time
• Ability to influence project members in a positive way
• Good collaboration with business analysts, quality assurance teams, project managers and development teams
• Ability to understand the big picture and work within the details of a situation
• Experience in pension plans, an asset

What you will gain

• Work-life balance thanks to flexible arrangements (teleworking, in office or hybrid)
• Being part of a dedicated team by contributing to a large-scale project
• Customizable Perks
• Competitive compensation including paid vacation
• The opportunity to deepen your expertise in Perks, pension plans and other related fields

Intermediate knowledge of English is required because you will on a regular basis interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its international scope.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.