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Project Manager SaaS Solution Delivery at Tekskills in Noida

ExperiencedOn-siteNoida1400000 INR–1800000 INR/yr

Job Description

Key Responsibilities

Project Management & Delivery
Lead end-to-end SaaS implementation projects for EXIM digitalisation solutions.
Plan, track, and govern project timelines, milestones, dependencies, risks, issues and resources.
Ensure delivery within approved scope, schedule, and budget.
Provide regular project status updates to customers and internal leadership.
Collaboration with Internal and Customer Project team to successfully deliver the Solution to customer needs as defined in the SoW.
Create and maintain comprehensive project documentation
Communicate effectively with internal and external stakeholders.
EXIM Domain & Process Leadership
Lead requirement and process workshops covering export and import lifecycles, including:

Export/import documentation and compliance

Customs filing and regulatory processes

Licenses, incentives, and trade schemes

Logistics, shipping, and port operations

Map customer EXIM processes to standard platform functionality and configurations.
Advise customers on process optimization and digital best practices.
ERP & Integration Management
Manage integration of the EXIM SaaS platform with customer ERP systems (e.g., SAP, Oracle, Microsoft Dynamics, or equivalent).
Coordinate implementation of pre-built integrations with external public systems, such as:

Customs and government portals

DGFT, ICEGATE, ULIP, banking systems

Shipping lines, ports, and logistics partners

Work closely with technical and integration teams to ensure data accuracy, security, and performance.
Manage integration dependencies, testing cycles, and cutover planning.
Standardization & Scope Control
Drive adoption of out-of-the-box product capabilities and pre-built integrations.
Strongly discourage unnecessary custom development by:

Aligning customer requirements to standard configurations

Recommending process changes aligned with industry best practices

Ensure any customization is minimal, justified, approved, and governed through formal change control.
Customer & Stakeholder Management
Act as the single point of contact for customers during implementation.
Set and manage expectations on scope, timelines, integration readiness, and responsibilities.
Proactively manage scope creep, change requests, and risks.
Build trusted advisor relationships with customer business, IT, and compliance teams.
Cross-Functional Coordination
Coordinate with Sales, Product Management, Product Development, QA,

Customer Success, Customer Support. Infrastructure, and Cyber Security teams.

Ensure smooth handover from pre-sales to implementation and from implementation to Customer Success and Customer support.
Optimize internal and partner resource utilization.
Quality, Risk & Go-Live
Identify and mitigate project, compliance, and integration risks.
Ensure successful UAT, data validation, go-live, and post-go-live stabilization.
Ensure adherence to internal TRIM - Trezix Rapid Implementation

Methodology and contractual commitments.

Required Skills & Qualifications

Must-Have
Proven experience managing SaaS implementation projects with system integrations.
Strong working knowledge of Export & Import (EXIM) business processes.
Experience managing ERP integrations (SAP, Oracle, Dynamics, or similar).
Understanding of API-based integrations, data flows, and integration testing.
Excellent stakeholder management, communication, and negotiation skills.
Strong ability to control scope and minimize customization.
Proficiency in Agile Sprint methodology is a must.
Good to Have
Experience with EXIM or trade compliance digital platforms.
Familiarity with Indian EXIM ecosystem and public systems (DGFT, ICEGATE, ULIP, banks, shipping lines).
PMP / PRINCE2 / Agile certification.
Experience in the supply chain domain, especially Order to Cash, Procure to Pay, and international trade processes (import/export), will be a significant advantage.

Key Competencies

Success Metrics

Preferred candidate profile