People Operations Coordinator at Tekmetric in Houston, TX

About Tekmetric Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably. Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset. But we’re not just building software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time. Come build with us. Join the journey. Shape the future of auto repair. Working the Tekmetric Way At Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together. We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here. We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders. Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you. At Tekmetric, great work happens anywhere, but great teams are built through intentional connection. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported. About this role Tekmetric is hiring a People Operations Coordinator in our Houston HQ to support the People & Culture team across recruiting, onboarding, and employee experience. This is a hands-on role for someone who loves project management, gets a small thrill from getting through the daily to-do list, and wants to grow inside a fast-moving People org. You'll be the connective tissue between candidates, new hires, and the rest of the team - making sure interviews happen on time, new hires land smoothly, and our people programs run without friction. About half of your week will be interview scheduling; the rest is onboarding logistics, HR admin, and culture work. What You'll Do Recruiting Coordination (~20 hrs/week) Own complex, later-stage interview scheduling across multiple time zones - video, onsite, and panel formats. Coordinate the full logistics around onsite interviews: room reservations, visitor access, travel, and accommodations. Be the point of contact for candidates and interviewers when things shift last minute. Resolve conflicts quickly and professionally. Deliver a consistent, high-quality candidate experience from first scheduling email through interview completion. Bring fresh thinking to how we schedule and coordinate - including how we use AI and automation to move faster without losing the human touch. New Hire Onboarding Logistics (~8-10 hrs/week) Run end-to-end onboarding logistics: training travel and accommodations, session scheduling, and Swag Store management so new hires get their gear on day one. Manage I-9 completion and verification, and keep employee records accurate in our HRIS. Track mandatory new hire training and follow up to hit 100% completion on time. Culture & Employee Engagement (~4-5 hrs/week) Administer employee recognition programs and pulse surveys. Own incoming swag, postal, and gift card requests through Jira. What You'll Bring 2-4 years of experience in recruiting coordination, HR/people operations, or a comparable role. We're open to candidates from executive assistant, project coordination, event planning, or office management backgrounds - if you've juggled high-volume logistics and multiple stakeholders, we want to hear from you. Experience scheduling high-volume, multi-interviewer interviews across time zones using an ATS and calendar tools. Greenhouse and Google Workspace experience preferred, but comfort learning new systems quickly matters more. Strong organizational skills and the judgment to triage when everything feels urgent. Working knowledge of an HCM/HRIS (Rippling, Lattice, or similar) - managing workflows, processes, and pulling basic reports. Sharp attention to detail and follow-through, especially in work where small errors have real consequences - compliance docs, interview logistics, employee data. Familiarity with onboarding logistics and HR compliance, including I-9 verification, training completion tracking, and HRIS record keeping is a plus. Clear, professional written and verbal communication. You'll often be the first impression candidates, new hires, and employees have of Tekmetric, a true Brand Ambassador. Genuine interest in using AI tools to work smarter: experimenting with new approaches, automating repetitive tasks, and lifting team productivity. Why this role This is a high-impact seat on a small team, with real room to grow. You'll touch every part of the employee lifecycle, see how a People org actually runs, and have the chance to shape how we do things - not just execute someone else's playbook. Why You'll Love Working With Us Health & Wellness That Have You Covered: Enjoy the flexibility of remote work Competitive base salaries that reflect your value. Generous Paid Time Off, because we know you do your best work when you're well-rested. Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones. Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families. Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp. Investing in Your Future (and Present): 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you. Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further. Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind. Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best. After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you. Keep growing with support for continuing education - we’re invested in your development. Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities! Tekmetric is an equal opportunity employer. We hire hard working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.