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Administrator / Receptionist / Customer… at TEK Group · Malalane
Job Description
Administrator / Receptionist / Customer Support Agent
Company: TEK Group / Nkomazi Air-Fibre
Location: Malelane, Mpumalanga — office-based
Basic salary: R5,000–R6,000 per month, depending on skills and experience
TEK Group is looking for an organised, friendly and computer-literate Administrator / Receptionist to join our Malelane office. The successful candidate will handle daily administration, welcome clients and provide telephone support to customers using our internet and telecommunications services.
Key responsibilities
- Answer incoming calls professionally and assist with customer enquiries.
- Record support requests, capture accurate details and escalate technical issues to the relevant team.
- Follow up on outstanding enquiries and keep customers informed.
- Welcome walk-in clients and direct them to the appropriate person.
- Perform general administration, including data capturing, filing, emails and maintaining customer records.
- Assist with customer applications, document collection and appointment scheduling.
- Support the sales, technical and accounts teams with administrative tasks.
Requirements
- Must be based within the Nkomazi region and able to commute reliably to the Malelane office every working day.
- Good computer skills, including Microsoft Word, Excel, email and internet use.
- Clear telephone communication and a professional, patient approach to customers.
- Strong organisational skills and attention to detail.
- Ability to manage calls, walk-in clients and administrative tasks efficiently.
- Reliable, punctual and able to work independently and as part of a team.
- Previous administration, reception, call centre or customer service experience will be an advantage.
- Experience with internet or telecommunications services will be an added advantage.
How to apply
Apply through Indeed with your updated CV. Please include your current area of residence, relevant experience and earliest available starting date.
Pay: R5 000,00 - R6 000,00 per month
Work Location: In person