Business Development at TechSnitch in Noida, Uttar Pradesh

Business Development ExecutiveUK | Europe | North America Markets

Company: TechSnitch
Employment Type: Full-Time
Function: Business Development / International Sales
Location: Noida, India — On-site / Hybrid
Market Coverage: UK, Europe & North America
Experience: 3–7 Years
Industry: IT Services | ServiceNow | AI | Enterprise Technology

About TechSnitch

TechSnitch is an AI-agnostic ServiceNow consulting and technology company helping enterprises scale and optimize ServiceNow while accelerating AI and enterprise automation initiatives.

Our capabilities span:

• ServiceNow Consulting & Implementation
• ITSM / ITOM / CMDB / CSDM
• ITAM / HAM / SAM
• CSM / HRSD / SPM
• GRC / IRM / Security
• ServiceNow Integrations & Custom Applications
• AI & Agentic AI
• ServiceNow Health & Optimization
• Managed Services
• Resource-as-a-Service
• Enterprise Digital Transformation

We are looking for an ambitious Business Development Executive to drive new business across the UK, Europe and North American markets.

The Role

As a Business Development Executive, you will be responsible for creating, developing and converting enterprise business opportunities for TechSnitch.

You will work across the complete business development cycle:

Prospecting → Engagement → Discovery → Qualification → Opportunity Development → Proposal → Negotiation → Closure

You will engage with senior stakeholders including:

• CIO
• CTO
• CISO
• VP IT
• IT Director
• ServiceNow Platform Owner
• Enterprise Architect
• Head of Digital Transformation
• Head of Automation
• Head of AI
• GRC / Security Leaders
• Procurement & Vendor Management

The ideal candidate understands how to sell technology outcomes rather than simply selling resources.

Key Responsibilities1. New Business Development

• Identify and develop new enterprise accounts across UK, Europe and North America.
• Build relationships with technology decision-makers and business stakeholders.
• Develop account strategies for target enterprises.
• Identify whitespace opportunities within existing accounts.
• Build a sustainable sales pipeline across assigned territories.

2. Enterprise Prospecting

Develop opportunities through:

• Cold outreach
• LinkedIn
• Email campaigns
• Account-based selling
• Networking
• Referrals
• Partner ecosystem
• Events and conferences
• Existing relationships
• Strategic account research

Create highly personalized outreach based on the prospect's business priorities and technology landscape.

3. Discovery & Consultative Selling

Lead initial business conversations and understand:

• Current technology environment
• ServiceNow footprint
• Business challenges
• Transformation roadmap
• Operational pain points
• Existing implementation partners
• AI / automation initiatives
• Budget and procurement cycle
• Decision-making structure
• Project timeline

Translate customer challenges into relevant TechSnitch solutions.

4. Solution Positioning

Position TechSnitch capabilities around business outcomes such as:

ServiceNow

• New implementations
• Platform optimization
• CMDB / CSDM transformation
• ITSM transformation
• ITOM
• ITAM
• HRSD
• CSM
• GRC / IRM
• ServiceNow integrations
• Custom applications
• Managed services

AI & Automation

• AI readiness
• Agentic AI
• AI governance
• AI Control Tower
• Enterprise automation
• ServiceNow AI capabilities
• AI-enabled service operations

Services

• Project & Transformation Delivery
• Resource-as-a-Service
• Managed Services
• Advisory & Architecture
• Platform Health Assessment
• Optimization & Remediation

5. Opportunity Management

Own opportunities from initial qualification through commercial stages.

Responsibilities include:

• Opportunity qualification
• Stakeholder mapping
• Discovery coordination
• Requirement gathering
• Solutioning coordination
• Estimation coordination
• Proposal development
• SOW coordination
• Commercial discussions
• Negotiation support
• Closing activities
• Handover to delivery

Work closely with TechSnitch leadership, architects and delivery teams to build strong proposals.

6. Account-Based Selling

Develop strategic account plans for high-value enterprise customers.

For each target account, identify:

Account → Business Unit → Decision Maker → Influencers → Current Platform → Pain Point → Initiative → Budget → Opportunity → Next Action

Build multi-threaded relationships rather than depending on a single contact.

7. Pipeline Management

Maintain a healthy sales funnel across:

Target Accounts → Prospects → Qualified Leads → Discovery → Opportunity → Proposal → Negotiation → Closed Won

Maintain accurate CRM data and provide regular pipeline updates.

8. Proposal & Commercial Support

Coordinate with internal teams to develop:

• Proposals
• Statements of Work
• Pricing
• Resource plans
• Delivery models
• Solution summaries
• Executive presentations
• Case studies
• Capability presentations

Ensure proposals clearly communicate business value, delivery approach, differentiation and expected outcomes.

9. Relationship Management

Build long-term relationships with customers rather than focusing only on individual transactions.

Identify opportunities for:

• Cross-sell
• Upsell
• Expansion
• Additional ServiceNow modules
• Managed services
• AI initiatives
• Platform optimization
• Additional delivery teams

10. Market Intelligence

Continuously monitor:

• ServiceNow market developments
• Enterprise technology trends
• AI adoption
• Competitor positioning
• Customer transformation initiatives
• New enterprise accounts
• ServiceNow investment signals
• Digital transformation programs

Share actionable intelligence with sales leadership.

Business Development KPIs

Performance will be measured across pipeline creation, opportunity progression, conversion and revenue contribution.

KPITargetNew enterprise accounts identified30–50/monthStrategic prospects engaged75–125/monthNew CXO / decision-maker conversations15–25/monthQualified discovery meetings8–15/monthSales-qualified opportunities4–8/monthProposals / commercial opportunities2–5/monthProposal-to-opportunity progression50%+Opportunity-to-proposal conversion50%+CRM data accuracy95%+Follow-up compliance95%+Qualified pipeline generated3–5× monthly revenue targetNew logosQuarterly targetRevenue contributionQuarterly target

Note: KPIs will vary based on territory, deal size, sales cycle and account segment. Pipeline quality and progression are more important than raw activity volume.

30 / 60 / 90 Day ExpectationsFirst 30 Days — Build

• Understand TechSnitch offerings and differentiators.
• Learn ServiceNow and AI solution positioning.
• Understand target industries and ICP.
• Build initial target account list.
• Establish prospecting cadence.
• Start CXO outreach.

60 Days — Engage

• Establish recurring discovery meetings.
• Build relationships with decision-makers.
• Generate qualified opportunities.
• Develop account plans.
• Work with architects on solution discovery.

90 Days — Convert

• Maintain a healthy qualified pipeline.
• Drive opportunities toward proposal stage.
• Participate in commercial discussions.
• Build strategic accounts.
• Contribute to new-logo acquisition.

Ideal Candidate

We are looking for a hunter + consultant mindset.

You should be:

• Highly target-oriented
• Commercially sharp
• Confident speaking with CXOs
• Strong in consultative selling
• Excellent at discovery conversations
• Persistent and disciplined
• Comfortable with international clients
• Strong in written and spoken English
• Comfortable with ambiguity
• Strong in negotiation and relationship building
• Able to manage multiple opportunities simultaneously

Required Experience

• 3–7 years of experience in B2B technology sales / business development
• Proven experience selling IT services, SaaS, consulting or enterprise technology
• Experience selling into UK, Europe or North America
• Strong outbound business development experience
• Experience managing sales pipelines
• Experience working with CRM systems
• Experience engaging enterprise decision-makers

Preferred Experience

Experience in any of the following will be highly valuable:

• ServiceNow
• Salesforce
• Enterprise SaaS
• IT Consulting
• Cloud
• Cybersecurity
• GRC
• AI / GenAI
• Agentic AI
• Digital Transformation
• Managed Services

Technology & Sales Tools

Experience with:

• LinkedIn Sales Navigator
• Apollo
• ZoomInfo
• Lusha
• Salesforce
• HubSpot
• CRM platforms
• Email sequencing tools
• Sales intelligence platforms
• Microsoft Office / Google Workspace

Target Industries

You will develop business across enterprise sectors including:

• Banking & Financial Services
• Insurance
• Healthcare & Life Sciences
• Manufacturing
• Retail
• Telecom
• Energy & Utilities
• Technology
• Professional Services
• Government / Public Sector

Working Hours

This position supports international customers across UK, Europe and North America.

Candidates should be comfortable with flexible working hours aligned to international business requirements, including occasional late-evening customer conversations.

Compensation

Competitive fixed compensation + performance-based variable incentive.

Variable compensation will be linked to measurable business outcomes including:

• Qualified pipeline
• New opportunities
• New logos
• Closed revenue
• Account expansion

Career Growth

Business Development Executive → Senior Business Development Executive → Business Development Manager → International Sales Manager → Enterprise Account Executive / Sales Leader

High performers will have the opportunity to work directly with TechSnitch leadership and enterprise customers across international markets.

Why Join TechSnitch?

• Sell into global enterprise markets
• Work with CIOs, CTOs and senior technology leaders
• Build expertise in ServiceNow and AI
• Work across ServiceNow transformation and Agentic AI
• Exposure to complex enterprise sales cycles
• Opportunity to build international accounts
• Performance-driven growth
• Opportunity to move into enterprise sales leadership

Who Should Apply?

If you are an ambitious B2B technology sales professional who can open doors, create executive relationships, understand business problems, build qualified opportunities and drive deals forward, this role is designed for you.

Join TechSnitch and help build our international enterprise business across the UK, Europe and North America.

Pay: ₹14,127.35 - ₹58,545.17 per month

Work Location: In person