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Avaya Telecom Support Technician at Tech Tammina in Pittsburgh, PA

Mid LevelOn-sitePittsburgh, PA

Skills

avaya auracommunications managersession manageravaya call centeracdcablingnetwork port activationtrainingproblem solving

Tech Tammina LLC

Qualifications of a successful candidate must include:

• Intermediate (3-6 years) experience with the Avaya Aura software, specifically Communications Manager (CM) and Session Manager (SM);

• Avaya Certifications (not required, but is a plus);

• Experience with Avaya Call Center (not required, but is a plus).

Responsibilities of the IT Resource shall include but are not limited to the following:

• Telephone Move, Add, Change work;

• Troubleshoot and resolve issues with telephones;

• Deploy advanced features as needed;

• Facilitate call center adds and changes;

• Facilitate department moves;

• ACD Changes cabling oversight for moves;

• Network port activations as needed;

• Train other team members.

Share the Profiles to mahesh(@)techtammina(dot)com

Contact: 703-349-1214

Job Type: C2C/1099

Status: USC/GC/H1B

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