Tech Mahindra→
Team Lead at Tech Mahindra in Hyderabad
Mid LevelOn-siteHyderabad
Skills
Team leadAttrition ControlEscalation ManagementTeam HandlingLead OperationsSLAShrinkageShrinkage Control
Job Description
The candidate should possess strong communication skills,customer service orientation,and the ability to drive results in a 24 7 international process environment (preferably Telco)
Experience in international Voice / Chat processes (Telecom preferred)
Experience in international Voice / Chat processes (Telecom preferred)