Program Manager (E-Commerce & Technology) -… at Tech Holding · Los…

About us: Working at Tech Holding isn't just a job, it's an opportunity to be a part of something bigger. We are a full-service consulting firm that was founded on the premise of delivering predictable outcomes and high-quality solutions to our clients.  Our founders and team members have industry experience and have held senior positions in a wide variety of companies – from emerging startups to large Fortune 50 firms – and we have taken our combined experiences and developed a unique approach that is supported by the principles of deep expertise, integrity, transparency, and dependability. The Role: We are seeking an experienced Program Manager, for a project based assignment. In this pivotal role, you will drive the successful delivery of complex, cross-functional initiatives that power our digital commerce platform and support our global expansion. You will be the connective tissue between business stakeholders, engineering teams, design, and external vendors, ensuring alignment, clarity, and execution excellence. Key Responsibilities: Lead and manage multiple concurrent e-commerce and technology programs from initiation through delivery, ensuring on-time, on-budget, and on-scope completion Directly manage and mentor a team of Project Managers, providing guidance, performance feedback, and professional development opportunities Serve as the primary liaison between business stakeholders, engineering, design, and external vendors to ensure seamless communication and project alignment Own the roadmap planning and prioritization process for e-commerce technology initiatives in collaboration with senior leadership Manage vendor relationships and contracts, including system integrators, platform providers, and third-party technology partners Drive implementation and optimization of our Shopify Plus e-commerce platform, including theme development, app integrations, and checkout enhancements Oversee integration projects using Celigo and other iPaaS solutions to connect ERP, WMS, OMS, and other enterprise systems Establish and maintain program governance frameworks, including status reporting, risk management, and escalation protocols Collaborate with the Design team to ensure digital experiences align with AMIRI's luxury brand standards and aesthetic vision Partner with Engineering to define technical requirements, review architecture decisions, and ensure scalable solutions Drive continuous improvement initiatives to enhance delivery processes, team efficiency, and stakeholder satisfaction Requirements: 7+ years of program/project management experience, with at least 3 years in e-commerce or digital technology Proven experience managing Project Managers or cross-functional teams Hands-on experience with Shopify Plus or equivalent enterprise e-commerce platforms Experience with Celigo or similar integration platforms (MuleSoft, Boomi, Workato) Strong understanding of e-commerce ecosystems including OMS, WMS, ERP, PIM, and payment systems Demonstrated ability to manage vendor relationships and third-party development teams Excellent stakeholder management and executive communication skills Experience with Agile, Scrum, and/or Waterfall methodologies PMP, PgMP, CSM, or equivalent certification preferred Bachelor's degree in Business, Information Technology, or related field Preferred Qualifications: Experience in fashion, luxury retail, or the apparel industry Familiarity with global e-commerce operations and international market expansion Experience with NetSuite, SAP, or similar ERP systems Knowledge of headless commerce architecture and composable commerce Understanding of UX/UI design principles and digital brand expression Location: Downtown Los Angeles Must be available to work onsite 3x a week Employment type: Corp to corp (C2C) preferred or contract *Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of an employment Visa at this time Tech Holding is proud to be an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences, and we consider qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. If you require accommodation in the application process, please contact our HR