Subpoena Clerk I - Administrative Coordinator at TD Bank · Mount…

Subpoena Clerk I - Administrative Coordinator Location: Mount Laurel, New Jersey Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $23.25 - $30.75 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Legal Job Description: The Subpoena Clerk I Is responsible for providing administrative, clerical support and general office functions as required by attorneys and staff. The Subpoena Clerk I may handle the more complex administrative issues. The job is routinely entrusted with highly confidential information and interfaces with Customers and staff on a daily basis in a timely and confidential manner. Depth & Scope: Assists in coordinating the workflow of summons and subpoenas Reviews and interprets the incoming summons and subpoenas and submits them to Legal Research for production Takes on projects, special tasks and the more difficult to handle summons and subpoenas Interacts with in house counsel and/or outside counsel in regards to the challenging subpoenas Serves as main contact between Requestors and Legal Research Handles the high volume of phone calls and emails in a timely manner Prepares and/or composes correspondence and memoranda on pending legal matters; maintains department filing system Researches and responds to routine legal questions from banking centers and lines of business throughout the company Assumes responsibility for special projects as assigned by supervisor Provides basic legal support services, preparing and typing legal documents and filing Acts as a primary phone contact for the legal department Education & Experience: High School Diploma or GED 2-4 Years of related experience Minimum of 2+ years legal assistant work experience or administrative experience in a banking or corporate environment or legal office is required Knowledge of departmental policies, procedures and areas of the organization is preferred Advanced proficiency with basic office equipment such as personal computers, fax machines, copiers and telephone systems with excellent knowledge of Microsoft Word, Excel, PowerPoint and Access Must have excellent typing and transcription skills Excellent interpersonal, organizational, verbal and written communication skills are necessary Detail-oriented, highly motivated and adaptable Must exercise sound judgment and maintain confidentiality of records and information Must have excellent Customer service orientation Preferred Qualifications: Experience interpreting and reviewing subpoena requests Strong background in communicating with external, requesting attorneys and agencies Ability to ensure that the Bank complies with relevant laws and regulations while efficiently responding to legal inquires Experience handling a high volume of incoming subpoenas and requests High attention to detail, reviewing subpoena productions and applying necessary redactions The ability to manage competing priorities Experience staying up to date on new policies, procedures and escalation processes Strong organizational and clerical skills Proficient with the Microsoft Office Suite of products Prior subpoena experience Customer Accountabilities: Understands and supports the Bank's Customer Service Strategy Considers the impact of decisions on the well-being of TD, its Customers and stakeholders Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity Models quality service delivery at every interaction Leads and contributes to the ongoing improvement of the partner/Customer experience within the team Employee/Team Accountabilities: Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience Participates fully as a member of the team and contribute to a positive work environment Ensures ongoing communication with the team on the status / progress of projects and issues / points of interest Actively shares information and knowledge and proactively learn from the expertise of others Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com.  Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.