Manager, Regulatory, Audit and Issue Management at TD Bank · Toronto

Manager, Regulatory, Audit and Issue Management Location: Toronto, Ontario Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Enterprise Enabling Functions Pay Details: $96,900 - $136,800 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: Purpose CIAM Regulatory, Audit and Issue Management helps protect our customers and the Bank by ensuring regulatory expectations, audit requirements, and identified risks are addressed in a timely, consistent, and sustainable way. People You’ll work closely with CIAM Product and Technology teams, Governance & Control partners / Risk Marketplace (1B), Internal Audit, Governance partners, and business stakeholders across the enterprise. Presence Our work supports customer identity, authentication, and fraud risk management across multiple platforms, lines of business, and regulatory environments. Key Accountabilities / Responsibilities Coordinate regulatory examinations, respond to information requests, and track regulatory actions through to closure. Support internal and external audits by coordinating walkthroughs, evidence collection, management responses, and follow‑ups. Manage the lifecycle of CIAM issues from identification and root cause analysis through remediation, validation, and closure in line with enterprise standards. Build and maintain remediation plans in partnership with Product, Technology, and Governance stakeholders. Prepare clear and accurate reporting for leadership and governance forums, highlighting risks, dependencies, and progress. Partner with Product Owners, Technology and Engineering teams, and governance partners to ensure remediation efforts remain on track and sustainable. Required Qualifications 5+ years of experience supporting audit, regulatory, risk, or issue management in a regulated environment Experience coordinating audit or regulatory activities end‑to‑end Solid understanding of risk, controls, and governance practices Strong organizational skills with the ability to manage multiple actions, owners, and deadlines Strong written and verbal communication skills, including delivery of updates to Executive Management Preferred Qualifications Experience in financial services, technology risk, or identity / access management domains Familiarity with enterprise issue management or risk tracking tools Experience working in a matrixed environment with multiple stakeholders Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you! Language Requirement (Quebec only): Sans Objet