Business Operations Analyst at TD Bank in Toronto, Ontario, Canada

Business Operations Analyst Location: Toronto, Ontario Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Enterprise Enabling Functions Pay Details: $69,700 - $98,400 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: Position Overview: TD Bank is looking for a dynamic Business Operations Analyst to join our Legal Operations team. This role is ideal for a professional with a strong analytical mindset, a passion for data, and a deep understanding of risk management and governance. As an Analyst, you will assist in collecting and analyzing operational risk data, including incident reporting and loss events, and will collaborate with members of the TD Legal Department and colleagues from a variety of TD business segments and corporation functions, including Risk Management, in relation to internal risk reporting. You will be responsible for providing accurate reporting of risk events, managing operational loss data collection, and liaising with various stakeholders. Key Responsibilities: Data Analysis and Reporting: Analyze complex datasets to identify trends, anomalies, and areas of risk within governance and risk management processes. Prepare comprehensive reports for risk reporting purposes. Governance Support: Assist in the development, implementation, and monitoring of governance frameworks that support the bank’s compliance with internal policies and external regulations. Participate in the review and update of governance policies and procedures, ensuring they remain current and effective. Risk Management: Support risk assessment processes by gathering and analyzing data related to various risk factors. Assist in the design and implementation of risk controls and mitigation strategies, helping to safeguard the bank’s operations. Process Improvement: Identify opportunities for process improvements within governance, risk, and data management functions, and work collaboratively with stakeholders to implement enhancements. Support the development of new tools and methodologies that enhance the efficiency and effectiveness of risk reporting processes. Cross-Functional Collaboration: Work closely with various teams to ensure risk reporting activities are well-integrated and aligned with the bank’s broader objectives. Provide ad hoc analysis and support to other departments as needed, demonstrating flexibility and a willingness to take on new challenges. Project Support: Participate in projects related to governance, risk, and data management, providing analytical support and ensuring that project goals are met within established timelines. Assist in the coordination and execution of project tasks, ensuring effective communication and collaboration among project stakeholders. Qualifications: Bachelor's degree in business, Finance, Data Science, Risk Management, or a related field. 3+ years of experience in data analysis, governance, risk management, or a related area, preferably within a financial institution. Strong analytical skills with the ability to interpret complex data and provide actionable insights. Knowledge of governance and risk management frameworks, as well as familiarity with regulatory compliance requirements. Excellent communication and interpersonal skills, with the ability to collaborate effectively across different teams and levels of the organization. Proficiency in data analysis tools and software, such as Excel (data cleaning, VBA, lookup, pivot summary etc.), SQL, or similar. Experience in project management or process improvement is an asset. Strong problem-solving abilities and a proactive approach to identifying and addressing challenges. Flexibility to adapt to changing priorities and tasks within the department, demonstrating a willingness to take on new responsibilities as needed. Time management: meet tight timelines Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you! Language Requirement (Quebec only): Sans Objet