Business Application Analyst III at TD Bank in Toronto, Ontario, CA

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Enterprise Enabling Functions

Pay Details:

$69,700 - $98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Global Payment and Deposit Solutions (GPDS) builds and transforms the operating model and infrastructure capabilities that support the Payments and Deposit Services of TD Securities. Our mission is ‘To Deliver World Class Service’ to all internal and external clients as we place a focus on people, processes, and controls. To achieve this, we need great people that are innovative, customer-focused and have a continuous improvement mindset along with strong knowledge of payments and deposits.  

 

GPDS is a rapidly evolving and dynamic team and for highly motivated professionals looking to make an impact. We are looking for individuals who will help us shape the Future of Payments for TD and continue to build TD's presence and influence within the industry. We are responsible for the delivery of TD's Payment Modernization Program including regulatory, cybersecurity, payment products, SWIFT, and Correspondent Banking Services related projects for TD's global footprint. Our projects are designed to deliver the future of payments, including innovative business services, data models, and best in class technology infrastructures that support over $5 Trillion (and rapidly growing) worth of payments daily.  

 

Position Overview: 

 

This position is for a role in our Payment and Deposits Solutions team and requires subject matter expertise in payment & deposits product domains and substantial knowledge in product capability ownership. The candidate will be responsible for specialized product development of payment and deposits capabilities using Agile/Scrum methodologies.  This will be accomplished by integrating knowledge of how Payments and Deposits functions deliver outcomes for multiple business areas at leading financial institutions. The role involves interpreting business challenges, recommending development opportunities, leading cross-functional projects, and developing new solutions. Effective communication, stakeholder management, and ability to build alignment with senior management are essential. 

 

 

Job / Role Responsibilities: 

 

Identify, document, and validate current state processes and support stakeholders to design the desired future state target operating model (TOM); provide recommendations and/or direction based on the end-to-end customer experience when making decisions.

Lead, analyze, document, and manage requirements with stakeholders by applying a variety of techniques to probe, elicit, challenge, understand, and gain consensus on requirements.

Prioritize requirements based on inputs from Business Stakeholders & understanding of broader Roadmap priorities for business outcomes.

Empowered to make delivery decisions and assess/mitigate/manage risks.

Manage end-to-end traceability from business goals to business rules and features, epics, user stories, and test cases.

Drive the team to plan and execute regular Business Stakeholder Demos for completed product increments to demonstrate progress and gather feedback; includes compiling and sharing of team performance metrics.

Plan for people & process changes, coordinate with impacted stakeholders, and execute change plans (i.e., documentation, socialization, communications, training). 

 

 

 

Plan and manage functional testing efforts in support of the delivery lifecycle – in-sprint testing, business acceptance testing (BAT), production acceptance testing (PAT) and post-production validations.

Manage creation, review and sign-off of testing documentation (e.g., test strategies, plans, schedule, test cases, dashboards, defect logs, test phase closure reports) for assigned area / projects and ensure all test artifacts adhere to testing standards and traceability requirements.

Review business & system requirements and system design documents to create test cases with detailed steps and expected results with a high degree of accuracy. 

Understand and communicate testing impact of scope changes / project change requests to the project management team both from a timeline/cost and a risk perspective. 

Execute test cases and document actual results, with a high degree of accuracy adhering to timelines. 

May analyze, develop, debug, execute and maintain automated test cases within the testing environment.

Assist in defining test data and test environment requirements. 

Log defects and assist in resolution process as required. 

Familiarity with Jenkins for automation testing is also a plus, contributing to robust data pipeline management. 

 

Employ Agile, Product Owner mindset, Shift Left testing methodologies and best practices utilizing collaborative tools like Jira, JTMF, and Confluence to ensure projects progress in the right direction.

Keep current on emerging trends, tools, and techniques to improve product development and delivery, including best practices from Design Thinking and Lean Startup methodologies.

Contribute to a culture of innovation, actively seeking ways to enhance capability and performance efficiency. 

 

Build and maintain productive relationships with internal and external partners, acting as an ambassador for the business area and the bank.

Effectively engage and update stakeholders, ensuring understanding of project timelines and strategic alignment with senior management.

Influence senior stakeholders and guide team members in the area of expertise, managing expectations and collaborating across teams to achieve business objectives.

Compile and communicate performance metrics to relevant stakeholders. 

 

Convey complex concepts clearly, transforming information into compelling business narratives.

Effectively communicate product changes and backlog priorities to stakeholders. 

 

Utilize critical thinking and conflict resolution skills to address complex challenges.

Recommend best practices for improving products, processes, or services.

Solve intricate problems and develop innovative solutions through sophisticated analytical thinking. 

 

Education & Experience: 

 

3+ years relevant experience.

3+ years in Project Management, Product Owner, Testing Practices, and/or Agile delivery experience.

Certifications such as PMP, Agile Certified Practitioner, or Scrum Product Owner (CSPO) are assets. 

 

Payment & Deposits Product Domain Knowledge: 

 

Substantial knowledge of SWIFT messages, ISO20022, MX and MT formats.

Knowledge of non-wire payment methods like drafts and checks.

Understanding of payment systems and methods such as Canada Lynx, US CHIPS, and FedWire, etc.

Experience with payment data, canonical models, and payment data mapping.

Understanding of deposit sub-ledger capabilities (like account management, transaction posting, multi-currency handling, interest calculations, liquidity management, controls, and reporting) to drive/ support deposits transformation, an asset.

Familiarity with various accounts (Nostro, Vostro, Corporate Customer), and integration of payments services with correspondent account processing, an asset.

Understanding of the interaction between payments and deposits operating models and how these serve client needs and use cases.

Ability to create and document Target Operating Models (TOMs) and define how opportunities and challenges will be delivered through these TOMs. 

 

Preferred Qualifications: 

 

Proficient in MS Office and collaboration tools like Jira and Confluence.

Consulting and / or strategy experience preferred, demonstrating problem-solving, analytical thinking, and effective stakeholder management.

Tier 1 bank or financial institution experience preferred.

Strong oral and written communication skills.

Ability to work collaboratively and thriving in ambiguous situations.

Demonstrated storytelling skills and documentation skills. 

Who We Are:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple.  Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. 

Together, we are reimagining what banking can be for our clients, colleagues and communities. 

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. 

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet