Manager, Systems Performance at TC Energy in Calgary, Alberta, Canada

Manager, Systems Performance Location: Calgary, Alberta Determined, imaginative, curious—if these are some of the ways you describe yourself, we want to learn more about you! At TC Energy, we are proud to connect the world to the energy it needs. Guided by our values of safety in every step, personal accountability, one team and active learning, we deliver the critical energy that North America and the world rely on while balancing reliability, affordability and sustainability. The Opportunity The Manager, Systems Performance leads the Optimization Console function within Gas Control, ensuring it operates as an effective decision-support and optimization hub. This role enables safe, compliant, and value-driven operation of NGTL, Foothills, Mainline, TQM, and CGL systems by providing strong people leadership, governance, and cross-functional integration. You will lead a team of Optimization Console Specialists and console governance/compliance expertise, providing direction, coaching, and oversight across daily optimization activities. The position partners closely with Gas Control, Operations Planning, Volume Planning, Commercial, Commercial Asset Planning, and Engineering stakeholders to advance operational maturity, regulatory compliance, and optimization outcomes. What You'll Do People leadership & capability Lead, coach, and develop Optimization Console Specialists to operate with strong technical rigor, risk awareness, and accountability. Set clear expectations for decision quality, collaboration, and safe execution; provide timely feedback and performance support. Define and maintain role-based training, competency validation, and refresher requirements aligned with control room management expectations. Operational decision support & escalation Provide oversight of daily optimization activities, ensuring risks are identified, reviewed, and mitigated before execution. Act as the escalation point for complex or urgent operational decisions requiring Optimization Console involvement. Ensure optimization activities align with system constraints, customer impacts, equipment health, and regulatory requirements. Champion disciplined decision-making frameworks that balance value creation with system reliability. Stakeholder integration & communication Serve as the primary interface between the Optimization Console and Operations Planning, Volume Planning, Commercial, Commercial Asset Planning and Engineering teams. Ensure clear communication of optimization intent, impacts, and execution plans to Gas Controllers. Support alignment forums, working sessions, and cross-functional optimization reviews. Performance outcomes & value delivery Drive optimization performance outcomes, including fuel avoidance, throughput improvements, and proactive risk mitigation. Ensure opportunities are identified, prioritized, executed, and tracked through a consistent intake and reporting process. Lead continuous improvement of optimization processes, metrics, and reporting (e.g., “Top Catches” and value realization tracking). Tools, analytics & digital enablement Oversee the effective use and evolution of Optimization Console tools, including SCADA, Power BI dashboards, SEEQ, RAMP, GAP, and optimization models. Partner with SMEs and project teams to drive tool enhancements that reduce manual effort and improve decision quality. Governance, assurance & compliance Partner with Gas Control Center leadership to ensure control room management system requirements are met (staffing/coverage expectations, fatigue risk controls, shift handover standards, operational readiness). Maintain and improve governance for console operations (procedures, checklists, decision logs, escalation pathways) to support consistent, repeatable, auditable execution. Provide leadership oversight of regulatory and internal compliance obligations impacting optimization and console decision-making; ensure risks are identified, tracked, and addressed. Ensure critical operational decisions, assumptions, constraints, and approvals are documented in accordance with applicable standards and retention requirements. Coordinate responses to internal/external audits and assurance reviews, including corrective actions and close-out verification. Emergency Response and IMT participation. Lead/participate in investigations and learning reviews for events, near misses, or process deviations involving optimization decisions; integrate lessons learned. Govern changes impacting console procedures, tools, and operating practices (including MOC where applicable), ensuring risk assessment, communication, training, and implementation controls are completed. Minimum Qualifications 10+ years of experience in a leadership role. Post-secondary education in engineering, science, or a related discipline. Proven leadership experience managing technically complex, high-risk operational teams. Strong understanding of gas pipeline operations, system constraints, and risk-based operational decision-making. Demonstrated ability to balance operational risk, stakeholder expectations, and value delivery. Strong communication skills with the ability to translate complex operational and optimization concepts for varied audiences. Demonstrates strong organizational acumen and builds effective partnerships across stakeholders. Adapts quickly to changing system conditions while maintaining focus on safety, compliance, and decision quality. Maintains composure and effectiveness during periods of high workload, ambiguity, or operational stress. Preferred Qualifications Experience building governance and assurance processes (e.g., procedures, decision logs, audits, training/competency). Experience using data/analytics to drive decisions (dashboards, KPIs, value tracking); familiarity with tools such as Power BI and SEEQ is an asset. Encourages constructive challenge and diverse perspectives while driving alignment to a clear operational path forward. Continuously improves tools, processes, and ways of working to advance operational maturity. About our business We are a leader in North American energy infrastructure, spanning Canada, the U.S. and Mexico. Every day, our dedicated team proudly connects the world to the energy it needs—moving over 30 per cent of the cleaner-burning natural gas used across the continent. Complemented by strategic ownership and low-risk investments in power generation, our infrastructure fuels industries and generates affordable, reliable and sustainable power across North America, while enabling LNG exports to global markets. TC Energy is an equal opportunity employer and participates in the E-Verify program supervised by the US government. We welcome applications from all qualified individuals regardless of race, religion, age, sex, color, national origin, sexual orientation, gender identity, veteran status, or disability. We are also committed to providing accommodations throughout the recruitment process. Applicants requiring accommodations or accessible formats are encouraged to contact us at careers@tcenergy.com for support. All applicants must have legal authorization to work in the country where the position is based, without restrictions. Background screening is required for all positions, which may include criminal and/or credit checks. Offers may be extended at a different level or job title that best aligns with the successful candidate's qualifications. Learn more Visit us at TCEnergy.com and connect with us on our social medial channels for our latest news, employee stories, community activities, and other updates. Thank you for considering TC Energy in your career journey.