Leasing Consultant - Multifamily Class -… at TBC Hotels · Washington

Description

Who We Are

At Bernstein Companies our foundation is built on Relationships, Legacy and Value Principles upheld since 1933. Our communities are managed by team members who are passionate about providing excellent customer service to our residents. Your high standards and proactive communication will ensure every resident receives the best possible experience.

Job Description

We are hiring a Leasing Consultant for our Artline and Reflections Apartments in Washington, DC. As a Leasing Consultant, you will be the face of our community, responsible for delivering exceptional customer service, executing creative marketing strategies, and consistently closing tours with signed leases. Your high standards and proactive communication will ensure every prospect and resident receives the best possible experience.

Where you will work

You will work at Artline Apartments, our modern and recently renovated residential properties in Southwest DC near the Wharf & Nationals Stadium. Artline features 187-unit Class - A apartments, this property includes modern luxury finishes, a rooftop deck, a fitness center with on-site instructors, parking garage, club rooms & underground storage.

Reflections Apartments our adjacent property with 160-unit Class - A apartments that includes amenities such as a private courtyard, fully equipped fitness center, pet play area, reserved parking for residents and many more amenities.

What We Offer

• Expected base pay rate of $23 - $26 per hour
• Leasing Bonus Program with enhanced bonuses for Lease Up
• Annual Bonus tied to NOI achievement
• Renewal Commission Program
• 50% Rent Discount at The Artline and Reflections Apartments
• An extensive benefits package

Benefits

• Paid time off to use for vacation, sick time and 10 paid holidays
• Medical, dental, vision, HSA/FSA plans, life insurance and long-term disability paid by company
• 401(k) plan with 20% employer match

Requirements

Key Responsibilities

• Greet prospective residents warmly, build rapport, and provide engaging, informative tours of the community.
• Respond promptly and professionally to all inquiries and issues-whether by email, phone, or text-to ensure prospects and residents feel valued and heard.
• Foster positive, ongoing relationships with residents to support retention and satisfaction
• Guide applicants through the entire leasing process: application, screening, lease signing, and move-in.
• Ensure all leasing paperwork is accurate and compliant with TBCO policies and fair housing laws.
• Participate in resident events and retention programs, contributing to TBCO’s reputation for excellence.
• Consistently close tours with leases by understanding prospect needs, highlighting community features, and overcoming objections.
• Execute and support marketing initiatives, including digital campaigns, social media outreach, and community events to drive traffic and increase occupancy.
• Maintain up-to-date knowledge of market trends, pricing, and availability to maximize leasing effectiveness.
• Uphold high standards for the appearance and cleanliness of the leasing office, model units, and common areas.

Requirements

• High school diploma or equivalent; college degree preferred.
• 1+ years of experience in leasing, sales, marketing, or customer service (property management experience a plus).
• Proven ability to close sales and meet or exceed leasing goals.
• Strong marketing background, including experience with digital and social media marketing.
• Excellent communication skills: written, verbal, and interpersonal.
• Proficiency with property management software and Microsoft Office Suite.
• Ability to work flexible hours, including weekends.
• Professional appearance and adherence to TBCO’s dress code.

Preferred Qualifications

• Experience with Yardi, RealPage, or similar property management platforms.
• Knowledge of fair housing laws and leasing regulations.
• Bilingual skills are a plus