Tax Investigation Caller - Full-time at Tax Relief… · Irvine

Summary: Tax Relief Advocates is a mission-driven team dedicated to helping clients navigate the tax system. They are seeking a motivated, detail-oriented Tax Investigator Caller to contact the IRS on behalf of clients and work alongside experienced tax professionals. Responsibilities: - Contact the IRS directly to collect essential client information with accuracy and professionalism - Collaborate with Tax Professionals and cross-functional teams to deliver seamless client solutions - Handle a high volume of phone-based work and represent our company with confidence - Maintain detailed, organized records using Google Docs and Google Sheets - Multitask effectively in a fast-paced, team-oriented environment Required Qualifications: - Must be able to obtain a PTIN and CAF number upon hire (we'll walk you through the process) - Proficiency in Google Docs and Google Sheets - Strong verbal communication skills and comfort with phone-heavy work - Type at least 40 WPM - No prior tax experience necessary, just a positive attitude and a desire to learn Required Skills: Google Docs, Google Sheets, PTIN, CAF number, Typing 40 WPM Benefits: Monthly bonus on top of your hourly pay; your effort directly impacts your earnings, Hands-on training and real career growth opportunities in the tax industry, Supportive, collaborative team culture where your work genuinely matters