Business Development Associate at Tatvaops · HSR Layout

About TatvaOps

TatvaOps, a flagship product of EROEI Tech Pvt. Ltd., is a fast-growing startup transforming project management, service delivery, and operational collaboration across multiple industries. We are building a team of driven individuals who thrive in a dynamic startup environment and take ownership of their work.

We are looking for an enthusiastic Business Development & Client Relationship Management Intern who is passionate about sales, customer engagement, and relationship building. This internship offers hands-on exposure to business development, client interactions, CRM, and field operations.

Position Details

Role: Business Development & Client Relationship Management Intern

Location: HSR Layout, Bengaluru

Mode: Hybrid (2 Days Onsite per Week)

Internship Duration: 6 Months

Key Responsibilities

• Identify and connect with potential clients through calls, emails, LinkedIn, WhatsApp, and other outreach channels.
• Generate, qualify, and nurture leads throughout the sales pipeline.
• Understand client requirements and recommend suitable solutions.
• Conduct follow-ups to convert prospects into customers.
• Support proposal preparation, onboarding, and business expansion initiatives.
• Perform market research and competitor analysis to identify new business opportunities.

Client Relationship Management

• Build and maintain strong, long-term relationships with existing clients.
• Serve as the primary point of contact for client communication and coordination.
• Ensure timely resolution of client queries by collaborating with internal teams.
• Monitor client satisfaction and identify opportunities for upselling or cross-selling.
• Maintain accurate client records and interaction history in CRM tools.

Client Site Visits

• Conduct approximately 6 client site visits per month to meet ongoing clients, strengthen relationships, understand operational requirements, and ensure smooth project coordination.
• Prepare visit summaries and communicate observations with relevant internal teams.

Operations & Coordination

• Maintain accurate sales, client, and activity records using CRM tools and Google Sheets.
• Prepare daily and weekly reports on business development and client engagement activities.
• Coordinate with internal teams to ensure timely execution of client requirements and project deliverables.

Skills Required

• Excellent verbal and written communication skills in English.
• Strong interpersonal, presentation, and relationship-building abilities.
• Confidence in speaking with clients and conducting meetings.
• Self-motivated, proactive, and eager to learn.
• Basic knowledge of Google Sheets, Excel, and CRM tools.
• Willingness to travel for client meetings and site visits within Bengaluru.

What You'll Gain

• Hands-on experience in Business Development and Client Relationship Management.
• Exposure to B2B sales, client engagement, and startup operations.
• Opportunity to work directly with leadership and contribute to business growth.
• Practical experience with CRM systems, sales processes, and client servicing.
• Performance-based growth opportunities and potential for a full-time role (PPO).

Pay: ₹25,000.00 - ₹50,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Paid sick time

Work Location: In person