Quality Manager at Tate in Pocahontas, AR

Job Type: Full-time, Exempt

Duration of role: Permanent

Location: Onsite Pocahontas, AR

About Us

At Tate we are passionate about everything we do. As an independent brand operating within Kingspan Group, a global plc group of companies, Tate has been recognized worldwide as an industry leader in the development and manufacture of data center infrastructure solutions and commercial office raised access floors, for over 60 years. With revenues of over $600m and growing, Tate plays a pivotal role in offering expertise in cutting edge design engineering in order to craft solutions, by working collaboratively with clients as a trusted partner.

Tate continues to grow and expand, operating multiple manufacturing and commercial sites across the US, Europe, the Middle East, Asia, and Australia. We are excited about our fresh, dynamic, and inclusive team of experts working on new innovations and forward-thinking designs, as we remain a market leading player within our industry. We continue to invest heavily in the best available manufacturing tools and equipment needed to adhere to Tate’s world class standards and in keeping with our Planet Passionate sustainability strategy, our focus is on having minimal climate impact.

We are excited by potentially welcoming you as part of our team as we continue to grow on a worldwide scale.

About the Role

The Quality Manager is responsible for leading and managing all quality-related activities at the plant, ensuring that products and processes meet internal and regulatory standards. Acts as the liaison between the plant and the divisional quality management, implementing quality policies and procedures aligned with company objectives.

What You’ll Do

• Manage the site quality management system, ensuring compliance with ISO standards, local regulations, and corporate policies.
• Supervise and develop the local quality team, fostering a culture of continuous improvement.
• Monitor quality metrics and process performance, recommending corrective and preventive actions as needed.
• Coordinate internal and external audits, including follow-up and closure of findings.
• Review and approve site quality procedures and documentation.
• Manage nonconforming products, customer returns, and quality-related complaints.
• Serve as a liaison between the plant and Divisional Quality Manager for reporting, projects, and improvements.
• Participate in continuous improvement initiatives and process optimization projects.

Additional Expectations

• Remain compliant with the Code of Conduct and Policies which includes the Kingspan Group Compliance Policy.
• Ensure that all duties related to product compliance are adhered to in accordance with the Product Compliance Policy, Laws, Regulations, and market demands.
• Responsible for all tasks to achieve compliance goals and demands of the Compliance Management System.
• Must raise concerns related to the Compliance Management System to their supervisor, manager, or any member of the Leadership Team, or through the confidential whistle blower service.

What You’ll Bring

• Bachelor’s degree in industrial engineering, Chemical Engineering, Manufacturing, or related fields.
• Minimum of 5 years of experience in quality management in manufacturing plants.
• Knowledge of ISO 9001, internal audits, and continuous improvement tools (Lean, Six Sigma, CAPA, FMEA).
• Lean Six Sigma Green Belt or higher certification highly preferred.
• Leadership, effective communication, and problem-solving skills.
• Ability to work cross-functionally and coordinate with different plant areas.

What You’ll Get

• Pay range: $100,000 USD to $120,000 USD. This role is eligible for a discretionary bonus
• Career Scope and Advancement: As we grow, new positions and career opportunities arise, offering accelerated paths for the right candidates, locally and globally.
• World of Wellness Philosophy: We empower you to take charge of your health and well-being. You’ll have access to a wide range of medical, dental, and vision benefits, along with personalized guidance from a “Health Advocate.” We also offer other supplemental options, including 401k, legal, disability, and theft insurance, to ensure your financial wellness.
• Corporate Social Responsibility: Through Planet Passionate we are determined to reduce our manufacturing carbon (CO2e) emissions to as close to zero as technically possible, together with halving carbon intensity in our primary supply chain. We are very involved in our community, and you will have ample opportunities to support us in creating a better world.
• Skills Development: Given the dynamic pace of our business and a strong collaborative environment, your new role will be diverse and multifaceted – allowing you to be more versatile and develop a broader skill set.
• Mentorship and development: At Tate, we don’t believe in hierarchy, we work together as one team for one common goal. You will have access and exposure to our senior leaders and experts for learning in your role, and additionally mentorship for the future.
• Culture: We have a great team culture, highly collaborative, supportive, and social. Together we innovate, collaborate, take ownership, and strive for excellence.

Stay connected with us on LinkedIn for insights into life at Tate. Join us in our mission to make a difference through exceptional solutions.

Tate Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics. We are committed to providing reasonable accommodations to qualified individuals with disabilities. Employment is contingent upon the successful completion of post-offer requirements, including a background check and drug screening, in accordance with company policy and applicable laws.