Intern - Tata Play Fiber at Tata Play Fiber · Hybrid -…

Role & responsibilities

We are looking for 5 interns across these project areas:

1.)Customer Voice & Experience Intelligence

Focus: VOC, NPS, customer insights, service quality.

2.)Customer Journey Excellence & Experience Design

Focus: Journey mapping, UI/UX, communication templates, digital touchpoints.

3.)AI-Powered Customer Operations & Service Automation

Focus: AI-enabled process automation, knowledge management, chatbot prompts, workflow optimization.

4.)Website CRO to improve user journey and experiment

5.)App as a service mapping and implementation

Preferred candidate profile

Education: BBA/MBA/PGDM/B.Tech.

Internship duration: 2 Months/4 Months/6 Months

Mode: Hybrid

Locations: Delhi NCR/Mumbai